125 lines
3.4 KiB
Ruby
125 lines
3.4 KiB
Ruby
class Imap::ImapMailbox
|
|
include MailboxHelper
|
|
include IncomingEmailValidityHelper
|
|
attr_accessor :channel, :account, :inbox, :conversation, :processed_mail
|
|
|
|
FALLBACK_CONVERSATION_PATTERN = %r{account/(\d+)/conversation/([a-zA-Z0-9-]+)@}
|
|
|
|
def process(mail, channel)
|
|
@inbound_mail = mail
|
|
@channel = channel
|
|
load_account
|
|
load_inbox
|
|
decorate_mail
|
|
|
|
Rails.logger.info("Processing Email from: #{@processed_mail.original_sender} : inbox #{@inbox.id} : message_id #{@processed_mail.message_id}")
|
|
|
|
# Skip processing email if it belongs to any of the edge cases
|
|
return unless incoming_email_from_valid_email?
|
|
|
|
ActiveRecord::Base.transaction do
|
|
find_or_create_contact
|
|
find_or_create_conversation
|
|
create_message
|
|
add_attachments_to_message
|
|
end
|
|
end
|
|
|
|
private
|
|
|
|
def load_account
|
|
@account = @channel.account
|
|
end
|
|
|
|
def load_inbox
|
|
@inbox = @channel.inbox
|
|
end
|
|
|
|
def decorate_mail
|
|
@processed_mail = MailPresenter.new(@inbound_mail, @account)
|
|
end
|
|
|
|
def find_conversation_by_in_reply_to
|
|
return if in_reply_to.blank?
|
|
|
|
message = @inbox.messages.find_by(source_id: in_reply_to)
|
|
if message.nil?
|
|
@inbox.conversations.find_by("additional_attributes->>'in_reply_to' = ?", in_reply_to)
|
|
else
|
|
@inbox.conversations.find(message.conversation_id)
|
|
end
|
|
end
|
|
|
|
def find_conversation_by_reference_ids
|
|
return if @inbound_mail.references.blank?
|
|
|
|
message = find_message_by_references
|
|
if message.present?
|
|
conversation = @inbox.conversations.find_by(id: message.conversation_id)
|
|
return conversation if conversation.present?
|
|
end
|
|
|
|
# FALLBACK_PATTERN use to find a conversation that is started by an agent (no incoming message yet)
|
|
conversation_id = find_conversation_by_references
|
|
@inbox.conversations.find_by(uuid: conversation_id) if conversation_id.present?
|
|
end
|
|
|
|
def in_reply_to
|
|
@processed_mail.in_reply_to
|
|
end
|
|
|
|
def find_conversation_by_references
|
|
references = Array.wrap(@inbound_mail.references)
|
|
references.each do |message_id|
|
|
match = FALLBACK_CONVERSATION_PATTERN.match(message_id)
|
|
|
|
return match[2] if match.present?
|
|
end
|
|
end
|
|
|
|
def find_message_by_references
|
|
message_to_return = nil
|
|
|
|
references = Array.wrap(@inbound_mail.references)
|
|
|
|
references.each do |message_id|
|
|
message = @inbox.messages.find_by(source_id: message_id)
|
|
message_to_return = message if message.present?
|
|
end
|
|
message_to_return
|
|
end
|
|
|
|
def find_or_create_conversation
|
|
@conversation = find_conversation_by_in_reply_to || find_conversation_by_reference_ids || ::Conversation.create!(
|
|
{
|
|
account_id: @account.id,
|
|
inbox_id: @inbox.id,
|
|
contact_id: @contact.id,
|
|
contact_inbox_id: @contact_inbox.id,
|
|
additional_attributes: {
|
|
source: 'email',
|
|
in_reply_to: in_reply_to,
|
|
auto_reply: @processed_mail.auto_reply?,
|
|
mail_subject: @processed_mail.subject,
|
|
initiated_at: {
|
|
timestamp: Time.now.utc
|
|
}
|
|
}
|
|
}
|
|
)
|
|
end
|
|
|
|
def find_or_create_contact
|
|
@contact = @inbox.contacts.from_email(@processed_mail.original_sender)
|
|
if @contact.present?
|
|
@contact_inbox = ContactInbox.find_by(inbox: @inbox, contact: @contact)
|
|
else
|
|
create_contact
|
|
end
|
|
end
|
|
|
|
def identify_contact_name
|
|
processed_mail.sender_name || processed_mail.from.first.split('@').first
|
|
end
|
|
end
|