53 lines
1.3 KiB
Ruby
53 lines
1.3 KiB
Ruby
class Voice::Provider::Twilio::Adapter
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def initialize(channel)
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@channel = channel
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end
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def initiate_call(to:, conference_sid: nil, agent_id: nil)
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call = twilio_client.calls.create(**call_params(to))
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{
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provider: 'twilio',
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call_sid: call.sid,
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status: call.status,
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call_direction: 'outbound',
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requires_agent_join: true,
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agent_id: agent_id,
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conference_sid: conference_sid
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}
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end
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private
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def call_params(to)
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phone_digits = @channel.phone_number.delete_prefix('+')
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{
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from: @channel.phone_number,
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to: to,
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url: twilio_call_twiml_url(phone_digits),
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status_callback: twilio_call_status_url(phone_digits),
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status_callback_event: %w[
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initiated ringing answered completed failed busy no-answer canceled
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],
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status_callback_method: 'POST'
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}
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end
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def twilio_call_twiml_url(phone_digits)
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Rails.application.routes.url_helpers.twilio_voice_call_url(phone: phone_digits)
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end
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def twilio_call_status_url(phone_digits)
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Rails.application.routes.url_helpers.twilio_voice_status_url(phone: phone_digits)
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end
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def twilio_client
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Twilio::REST::Client.new(config['account_sid'], config['auth_token'])
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end
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def config
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@config ||= @channel.provider_config_hash
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end
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end
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