Files
clientsflow/research/chatwoot/app/services/whatsapp/providers/base_service.rb

107 lines
2.9 KiB
Ruby

#######################################
# To create a whatsapp provider
# - Inherit this as the base class.
# - Implement `send_message` method in your child class.
# - Implement `send_template_message` method in your child class.
# - Implement `sync_templates` method in your child class.
# - Implement `validate_provider_config` method in your child class.
# - Use Childclass.new(whatsapp_channel: channel).perform.
######################################
class Whatsapp::Providers::BaseService
pattr_initialize [:whatsapp_channel!]
def send_message(_phone_number, _message)
raise 'Overwrite this method in child class'
end
def send_template(_phone_number, _template_info, _message)
raise 'Overwrite this method in child class'
end
def sync_template
raise 'Overwrite this method in child class'
end
def validate_provider_config
raise 'Overwrite this method in child class'
end
def error_message
raise 'Overwrite this method in child class'
end
def process_response(response, message)
parsed_response = response.parsed_response
if response.success? && parsed_response['error'].blank?
parsed_response['messages'].first['id']
else
handle_error(response, message)
nil
end
end
def handle_error(response, message)
Rails.logger.error response.body
return if message.blank?
# https://developers.facebook.com/docs/whatsapp/cloud-api/support/error-codes/#sample-response
error_message = error_message(response)
return if error_message.blank?
message.external_error = error_message
message.status = :failed
message.save!
end
def create_buttons(items)
buttons = []
items.each do |item|
button = { :type => 'reply', 'reply' => { 'id' => item['value'], 'title' => item['title'] } }
buttons << button
end
buttons
end
def create_rows(items)
rows = []
items.each do |item|
row = { 'id' => item['value'], 'title' => item['title'] }
rows << row
end
rows
end
def create_payload(type, message_content, action)
{
'type': type,
'body': {
'text': message_content
},
'action': action
}
end
def create_payload_based_on_items(message)
if message.content_attributes['items'].length <= 3
create_button_payload(message)
else
create_list_payload(message)
end
end
def create_button_payload(message)
buttons = create_buttons(message.content_attributes['items'])
json_hash = { 'buttons' => buttons }
create_payload('button', message.outgoing_content, JSON.generate(json_hash))
end
def create_list_payload(message)
rows = create_rows(message.content_attributes['items'])
section1 = { 'rows' => rows }
sections = [section1]
json_hash = { :button => I18n.t('conversations.messages.whatsapp.list_button_label'), 'sections' => sections }
create_payload('list', message.outgoing_content, JSON.generate(json_hash))
end
end