437 lines
20 KiB
YAML
437 lines
20 KiB
YAML
#Files in the config/locales directory are used for internationalization
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#and are automatically loaded by Rails. If you want to use locales other
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#than English, add the necessary files in this directory.
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#To use the locales, use `I18n.t`:
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#I18n.t 'hello'
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#In views, this is aliased to just `t`:
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#<%= t('hello') %>
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#To use a different locale, set it with `I18n.locale`:
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#I18n.locale = :es
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#This would use the information in config/locales/es.yml.
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#The following keys must be escaped otherwise they will not be retrieved by
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#the default I18n backend:
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#true, false, on, off, yes, no
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#Instead, surround them with single quotes.
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#en:
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#'true': 'foo'
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#To learn more, please read the Rails Internationalization guide
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#available at https://guides.rubyonrails.org/i18n.html.
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zh_CN:
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hello: '您好世界'
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inbox:
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reauthorization:
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success: 'Channel reauthorized successfully'
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not_required: 'Reauthorization is not required for this inbox'
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invalid_channel: 'Invalid channel type for reauthorization'
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auth:
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saml:
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invalid_email: '请输入一个有效的电子邮件'
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authentication_failed: 'Authentication failed. Please check your credentials and try again.'
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messages:
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reset_password_success: 哇！密码重置请求成功。请检查您的邮件获取说明。
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reset_password_failure: 哎呀！我们找不到指定电子邮件的任何用户。
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reset_password_saml_user: This account uses SAML authentication. Password reset is not available. Please contact your administrator.
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login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
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saml_not_available: SAML authentication is not available in this installation.
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inbox_deletetion_response: 您的收件箱删除请求将在一段时间内处理。
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errors:
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validations:
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presence: 不能为空
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webhook:
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invalid: 无效的事件
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signup:
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disposable_email: 我们不允许可用的电子邮件
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blocked_domain: 该域名不被允许。如果您认为这是一个错误，请联系支持团队。
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invalid_email: 您输入了一个无效的电子邮件
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email_already_exists: '您已经注册了 %{email} 的帐户'
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invalid_params: '无效，请检查注册参数并重试'
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failed: 注册失败
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assignment_policy:
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not_found: Assignment policy not found
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attachments:
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invalid: Invalid attachment
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saml:
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feature_not_enabled: SAML feature not enabled for this account
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sso_not_enabled: SAML SSO is not enabled for this installation
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data_import:
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data_type:
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invalid: 错误的数据类型
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contacts:
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import:
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failed: 文件为空
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export:
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success: 联系人导出文件完成后我们会通知您。
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email:
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invalid: 无效的电子邮件
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phone_number:
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invalid: 应该是e164格式
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companies:
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domain:
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invalid: must be a valid domain name
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search:
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query_missing: Specify search string with parameter q
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messages:
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search:
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time_range_limit_exceeded: 'Search is limited to the last %{days} days'
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categories:
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locale:
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unique: 在类别和门户中应该是唯一的
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dyte:
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invalid_message_type: '无效的消息类型。不允许操作'
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slack:
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invalid_channel_id: '无效的Slack频道。请重试'
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whatsapp:
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token_exchange_failed: 'Failed to exchange code for access token. Please try again.'
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invalid_token_permissions: 'The access token does not have the required permissions for WhatsApp.'
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phone_info_fetch_failed: 'Failed to fetch phone number information. Please try again.'
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phone_number_already_exists: 'Channel already exists for this phone number: %{phone_number}, please contact support if the error persists'
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reauthorization:
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generic: 'Failed to reauthorize WhatsApp. Please try again.'
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not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
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inboxes:
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imap:
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socket_error: 请检查网络连接，IMAP地址，然后再试一次。
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no_response_error: 请检查 IMAP 凭据，然后重试。
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host_unreachable_error: 主机无法访问。请检查 IMAP 地址，然后重试。
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connection_timed_out_error: 连接超时 %{address}:%{port}
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connection_closed_error: 连接已关闭。
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validations:
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name: 不应该以符号开头或结尾，它不应该有 < > / \ @ 字符。
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custom_filters:
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number_of_records: 已达到上限。每个账户允许用户自定义过滤器的最大数目为1000个。
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invalid_attribute: 无效的属性键 - [%{key}]。键应为 [%{allowed_keys}] 之一或帐户中定义的自定义属性。
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invalid_operator: 无效的操作符。%{attribute_name} 允许的操作符为 [%{allowed_keys}]。
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invalid_query_operator: 查询操作符必须为 "AND" 或 "OR"。
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invalid_value: 无效的值。为 %{attribute_name} 提供的值无效
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custom_attribute_definition:
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key_conflict: 提供的键不允许使用，因为它可能与默认属性冲突。
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mfa:
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already_enabled: MFA 已启用
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not_enabled: MFA is not enabled
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invalid_code: Invalid verification code
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invalid_backup_code: Invalid backup code
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invalid_token: Invalid or expired MFA token
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invalid_credentials: Invalid credentials or verification code
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feature_unavailable: MFA feature is not available. Please configure encryption keys.
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topup:
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credits_required: Credits amount is required
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invalid_credits: Invalid credits amount
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invalid_option: Invalid topup option
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plan_not_eligible: Top-ups are only available for paid plans. Please upgrade your plan first.
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stripe_customer_not_configured: Stripe customer not configured
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no_payment_method: No payment methods found. Please add a payment method before making a purchase.
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profile:
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mfa:
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enabled: MFA enabled successfully
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disabled: MFA disabled successfully
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account_saml_settings:
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invalid_certificate: must be a valid X.509 certificate in PEM format
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reports:
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period: 报告周期 %{since} 至 %{until}
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utc_warning: 生成的报表在 UTC 时区
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agent_csv:
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agent_name: 客服名称
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conversations_count: 分配的对话数量
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avg_first_response_time: 平均首次响应时间
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avg_resolution_time: 平均解决时间
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resolution_count: 已解决的数量
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avg_customer_waiting_time: 平均客户等待时间
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inbox_csv:
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inbox_name: 收件箱名称
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inbox_type: 收件箱类型
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conversations_count: 对话数量
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avg_first_response_time: 平均首次响应时间
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avg_resolution_time: 平均解决时间
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label_csv:
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label_title: 标签
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conversations_count: 对话数量
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avg_first_response_time: 平均首次响应时间
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avg_resolution_time: 平均解决时间
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avg_reply_time: Avg reply time
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resolution_count: 已解决的数量
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team_csv:
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team_name: 团队名称
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conversations_count: 对话数量
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avg_first_response_time: 平均首次响应时间
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avg_resolution_time: 平均解决时间
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resolution_count: 已解决的数量
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avg_customer_waiting_time: 平均客户等待时间
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conversation_traffic_csv:
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timezone: 时区
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sla_csv:
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conversation_id: 对话ID
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sla_policy_breached: SLA 政策
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assignee: 负责人
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team: 团队
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inbox: 收件箱
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labels: 标签
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conversation_link: 对话链接
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breached_events: 违反的事件
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default_group_by: 天
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csat:
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headers:
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contact_name: 联系人名称
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contact_email_address: 联系人邮箱地址
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contact_phone_number: 联系人电话号码
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link_to_the_conversation: 链接到会话
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agent_name: 客服名称
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rating: 评分
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feedback: 意见反馈
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recorded_at: 录制日期
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notifications:
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notification_title:
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conversation_creation: '在 %{inbox_name} 中创建了一个对话 (#%{display_id})'
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conversation_assignment: '对话 (#%{display_id}) 已分配给您'
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assigned_conversation_new_message: '在对话 (#%{display_id}) 中创建了一条新消息'
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conversation_mention: '您在对话 (#%{display_id}) 中被提及'
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sla_missed_first_response: '对话 (#%{display_id}) 的首次响应 SLA 目标未达成'
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sla_missed_next_response: '对话 (#%{display_id}) 的下次响应 SLA 目标未达成'
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sla_missed_resolution: '对话 (#%{display_id}) 的解决 SLA 目标未达成'
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attachment: '附件'
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no_content: '无内容'
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conversations:
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captain:
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handoff: '正在转接另一个客服以获得进一步协助。'
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messages:
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instagram_story_content: '%{story_sender} 会话中提到了你: '
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instagram_deleted_story_content: 本信息不存在
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instagram_shared_story_content: 'Shared story'
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instagram_shared_post_content: 'Shared post'
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deleted: 此消息已被删除
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whatsapp:
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list_button_label: 'Choose an item'
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delivery_status:
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error_code: '错误代码: %{error_code}'
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activity:
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captain:
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resolved: '对话被系统标记为已解决, 原因是 %{user_name} 不活跃'
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open: '对话被 %{user_name} 打开'
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agent_bot:
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error_moved_to_open: 'Conversation was marked open by system due to an error with the agent bot.'
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status:
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resolved: '对话被标记由 %{user_name} 解决'
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contact_resolved: '对话被 %{contact_name} 重新打开'
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open: '对话被 %{user_name} 重新打开'
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pending: '对话被标记由 %{user_name} 待处理'
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snoozed: '对话被 %{user_name} 暂停'
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auto_resolved_days: '对话被系统标记为已解决, 原因是 %{count} 天不活跃'
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auto_resolved_hours: '对话被系统标记为已解决, 原因是 %{count} 小时不活跃'
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auto_resolved_minutes: '对话被系统标记为已解决, 原因是 %{count} 分钟不活跃'
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system_auto_open: 由于收到新的消息，系统重新打开了对话。
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priority:
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added: '%{user_name} 将优先级设置为 %{new_priority}'
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updated: '%{user_name} 将优先级从 %{old_priority} 更改为 %{new_priority}'
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removed: '%{user_name} 取消了优先级'
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assignee:
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self_assigned: '%{user_name} 自行分配这次会话'
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assigned: '由 %{assignee_name} 分配给 %{user_name}'
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removed: '对话未被 %{user_name} 分配'
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team:
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assigned: '由 %{team_name} 分配给 %{user_name}'
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assigned_with_assignee: '由 %{assignee_name} 分配给 %{team_name} 团队的 %{user_name}'
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removed: '由 %{user_name} 从 %{team_name} 中取消分配'
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labels:
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added: '%{user_name} 添加 %{labels}'
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removed: '%{user_name} 移除 %{labels}'
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sla:
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added: '%{user_name} 添加了 SLA 策略 %{sla_name}'
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removed: '%{user_name} 移除了 SLA 策略 %{sla_name}'
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linear:
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issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
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issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
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issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
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csat:
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not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
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auto_resolve:
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not_sent_due_to_messaging_window: 'Auto-resolve message not sent due to outgoing message restrictions'
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muted: '%{user_name} 已将会话静音'
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unmuted: '%{user_name} 已将会话取消静音'
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auto_resolution_message: '由于对话长时间未活跃，已将其标记为已解决。如果您需要进一步帮助，请开始新的对话。'
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templates:
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greeting_message_body: '%{account_name} 通常在几小时内回复。'
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ways_to_reach_you_message_body: '给团队一个联系您的方法。'
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email_input_box_message_body: '通过电子邮件得到通知'
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csat_input_message_body: '请为会话评分'
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reply:
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email:
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header:
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notifications: '消息通知'
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from_with_name: '%{assignee_name} 来自 %{inbox_name} <%{from_email}>'
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reply_with_name: '%{assignee_name} 来自 %{inbox_name} <reply+%{reply_email}>'
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friendly_name: '%{sender_name} 来自 %{business_name} <%{from_email}>'
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professional_name: '%{business_name} <%{from_email}>'
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channel_email:
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header:
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reply_with_name: '%{assignee_name} 来自 %{inbox_name} <%{from_email}>'
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reply_with_inbox_name: '%{inbox_name} <%{from_email}>'
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email_subject: '此对话中的新消息'
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transcript_subject: '会话记录'
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survey:
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response: '请为会话评分, %{link}'
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contacts:
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online:
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delete: '%{contact_name} 在线, 请重试'
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integration_apps:
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#Note: webhooks and dashboard_apps don't need short_description as they use different modal components
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dashboard_apps:
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name: '仪表板应用'
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description: '仪表板应用允许您创建和嵌入显示用户信息、订单或支付历史的应用程序，为您的客户支持代理提供更多上下文。'
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dyte:
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name: 'Dyte'
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short_description: '直接从 Chatwoot 开始与客户的视频/语音通话。'
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description: 'Dyte 是一个将音频和视频功能集成到您的应用程序中的产品。通过此集成，您的代理可以直接从 Chatwoot 开始与客户的视频/语音通话。'
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meeting_name: '%{agent_name} 已开始会议'
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slack:
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name: 'Slack'
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short_description: '在 Slack 直接接收通知和回复对话。'
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description: "将 Chatwoot 与 Slack 集成，以保持团队的同步。此集成允许您接收新对话的通知并直接在 Slack 界面中响应它们。"
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webhooks:
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name: 'Webhooks'
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description: 'Webhook 事件提供有关 Chatwoot 帐户中活动的实时更新。您可以订阅您喜欢的事件，Chatwoot 将向您发送带有更新的 HTTP 回调。'
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dialogflow:
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name: 'Dialogflow'
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short_description: '构建聊天机器人来处理初步咨询，然后再转接给客服。'
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description: '使用 Dialogflow 构建聊天机器人，并轻松将其集成到您的收件箱中。这些机器人可以在将查询转移给客户服务代理之前处理初始查询。'
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google_translate:
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name: 'Google 翻译'
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short_description: '自动为客服翻译客户的消息。'
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description: "集成 Google 翻译以帮助代理轻松翻译客户消息。此集成会自动检测语言并将其转换为代理或管理员的首选语言。"
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openai:
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name: 'OpenAI'
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short_description: 'AI 驱动的答复建议、摘要和消息增强。'
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description: '利用 OpenAI 的大型语言模型功能，例如回复建议、摘要、消息改写、拼写检查和标签分类。'
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linear:
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name: 'Linear'
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short_description: '直接在会话中创建并关联 Linear 问题。'
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description: '直接从对话窗口在 Linear 中创建问题。或者，链接现有的 Linear 问题以简化问题跟踪过程。'
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notion:
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name: 'Notion'
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short_description: 'Integrate databases, documents and pages directly with Captain.'
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description: 'Connect your Notion workspace to enable Captain to access and generate intelligent responses using content from your databases, documents, and pages to provide more contextual customer support.'
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shopify:
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name: 'Shopify'
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short_description: '从您的 Shopify 商店访问订单详情和客户数据。'
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description: 'Connect your Shopify store to access order details, customer information, and product data directly within your conversations and helps your support team provide faster, more contextual assistance to your customers.'
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leadsquared:
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name: 'LeadSquared'
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short_description: '与 LeadSquared CRM 同步您的联系人和对话。'
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description: '与 LeadSquared CRM 同步您的联系人和对话。 当添加新联系人时，这种集成会自动在潜在客户创建线索，并记录对话活动，为您的销售团队提供完整的上下文。'
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captain:
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copilot_message_required: 消息是必填项
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copilot_error: '请为该收件箱连接一个助手以使用 Copilot'
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copilot_limit: '您的 Copilot 积分已用完。您可以从计费部分购买更多积分。'
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copilot:
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using_tool: '使用工具 %{function_name}'
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completed_tool_call: '%{function_name} 工具调用完成'
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invalid_tool_call: '无效的工具调用'
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tool_not_available: '工具不可用'
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documents:
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limit_exceeded: 'Document limit exceeded'
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pdf_format_error: 'must be a PDF file'
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pdf_size_error: 'must be less than 10MB'
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pdf_upload_failed: 'Failed to upload PDF to OpenAI'
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pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
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pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
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pdf_processing_success: 'Successfully processed PDF document %{document_id}'
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faq_generation_complete: 'FAQ generation complete. Total FAQs created: %{count}'
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using_paginated_faq: 'Using paginated FAQ generation for document %{document_id}'
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using_standard_faq: 'Using standard FAQ generation for document %{document_id}'
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response_creation_error: 'Error in creating response document: %{error}'
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missing_openai_file_id: 'Document must have openai_file_id for paginated processing'
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openai_api_error: 'OpenAI API Error: %{error}'
|
||
starting_paginated_faq: 'Starting paginated FAQ generation (%{pages_per_chunk} pages per chunk)'
|
||
stopping_faq_generation: 'Stopping processing. Reason: %{reason}'
|
||
paginated_faq_complete: 'Paginated generation complete. Total FAQs: %{total_faqs}, Pages processed: %{pages_processed}'
|
||
processing_pages: 'Processing pages %{start}-%{end} (iteration %{iteration})'
|
||
chunk_generated: 'Chunk generated %{chunk_faqs} FAQs. Total so far: %{total_faqs}'
|
||
page_processing_error: 'Error processing pages %{start}-%{end}: %{error}'
|
||
custom_tool:
|
||
slug_generation_failed: 'Unable to generate unique slug after 5 attempts'
|
||
public_portal:
|
||
search:
|
||
search_placeholder: 搜索文章的标题或正文...
|
||
empty_placeholder: 未找到结果。
|
||
loading_placeholder: 搜索中...
|
||
results_title: 搜索结果
|
||
toc_header: '在此页面'
|
||
hero:
|
||
sub_title: 在这里搜索文章或浏览下面的分类
|
||
common:
|
||
home: 首页
|
||
last_updated_on: 最近更新时间为 %{last_updated_on}
|
||
view_all_articles: 查看全部
|
||
article: 文章
|
||
articles: 文章
|
||
author: 作者
|
||
authors: 作者
|
||
other: 其他
|
||
others: 其他
|
||
by: 作者：
|
||
no_articles: 没有文章在这里
|
||
footer:
|
||
made_with: 制作于
|
||
header:
|
||
go_to_homepage: 网站
|
||
visit_website: Visit website
|
||
appearance:
|
||
system: 系统
|
||
light: 浅色
|
||
dark: 暗色
|
||
featured_articles: 精选文章
|
||
uncategorized: 未分类
|
||
404:
|
||
title: 页面不存在
|
||
description: 我们找不到您想要的页面。
|
||
back_to_home: 前往主页
|
||
slack_unfurl:
|
||
fields:
|
||
name: 姓名：
|
||
email: 电子邮件
|
||
phone_number: 手机号码
|
||
company_name: 公司
|
||
inbox_name: 收件箱
|
||
inbox_type: 收件箱类型
|
||
button: 重新打开会话
|
||
time_units:
|
||
days:
|
||
other: '%{count} 天'
|
||
hours:
|
||
other: '%{count} 小时'
|
||
minutes:
|
||
other: '%{count} 分钟'
|
||
seconds:
|
||
other: '%{count} 秒'
|
||
automation:
|
||
system_name: '自动化系统'
|
||
crm:
|
||
no_message: '对话中没有消息'
|
||
attachment: '[附件：%{type}]'
|
||
no_content: '[无内容]'
|
||
created_activity: |
|
||
%{brand_name} 的新对话
|
||
|
||
通道：%{channel_info}
|
||
创建于：%{formatted_creation_time}
|
||
对话 ID：%{display_id}
|
||
在 %{brand_name} 中查看：%{url}
|
||
transcript_activity: |
|
||
来自 %{brand_name} 的对话副本
|
||
|
||
通道：%{channel_info}
|
||
对话 ID：%{display_id}
|
||
在 %{brand_name} 中查看：%{url}
|
||
|
||
副本：
|
||
%{format_messages}
|
||
agent_capacity_policy:
|
||
inbox_already_assigned: 'Inbox has already been assigned to this policy'
|
||
portals:
|
||
send_instructions:
|
||
email_required: 'Email 是必填项'
|
||
invalid_email_format: 'Invalid email format'
|
||
custom_domain_not_configured: 'Custom domain is not configured'
|
||
instructions_sent_successfully: 'Instructions sent successfully'
|
||
subject: 'Finish setting up %{custom_domain}'
|
||
ssl_status:
|
||
custom_domain_not_configured: 'Custom domain is not configured'
|