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clientsflow/research/chatwoot/spec/builders/year_in_review_builder_spec.rb

65 lines
2.2 KiB
Ruby

require 'rails_helper'
RSpec.describe YearInReviewBuilder, type: :model do
subject(:builder) { described_class.new(account: account, user_id: user.id, year: year) }
let(:account) { create(:account) }
let(:user) { create(:user, account: account) }
let(:year) { 2025 }
describe '#build' do
context 'when there is no data for the year' do
it 'returns empty aggregates' do
result = builder.build
expect(result[:year]).to eq(year)
expect(result[:total_conversations]).to eq(0)
expect(result[:busiest_day]).to be_nil
expect(result[:support_personality]).to eq({ avg_response_time_seconds: 0 })
end
end
context 'when there is data for the year' do
let(:busiest_date) { Time.zone.local(year, 3, 10, 10, 0, 0) }
let(:other_date) { Time.zone.local(year, 3, 11, 10, 0, 0) }
before do
create(:conversation, account: account, assignee: user, created_at: busiest_date)
create(:conversation, account: account, assignee: user, created_at: busiest_date + 1.hour)
create(:conversation, account: account, assignee: user, created_at: other_date)
create(
:reporting_event,
account: account,
user: user,
name: 'first_response',
value: 12.7,
created_at: busiest_date
)
end
it 'returns total conversations count' do
expect(builder.build[:total_conversations]).to eq(3)
end
it 'returns busiest day data' do
expect(builder.build[:busiest_day]).to eq({ date: busiest_date.strftime('%b %d'), count: 2 })
end
it 'returns support personality data' do
expect(builder.build[:support_personality]).to eq({ avg_response_time_seconds: 12 })
end
it 'scopes data to the provided year' do
create(:conversation, account: account, assignee: user, created_at: Time.zone.local(year - 1, 6, 1))
create(:reporting_event, account: account, user: user, name: 'first_response', value: 99, created_at: Time.zone.local(year - 1, 6, 1))
result = builder.build
expect(result[:total_conversations]).to eq(3)
expect(result[:support_personality]).to eq({ avg_response_time_seconds: 12 })
end
end
end
end