Files
clientsflow/research/chatwoot/app/mailboxes/reply_mailbox.rb

42 lines
1.3 KiB
Ruby

class ReplyMailbox < ApplicationMailbox
attr_accessor :conversation, :processed_mail
before_processing :find_conversation
def process
# Return early if no conversation was found (e.g., notification emails, suspended accounts)
return unless @conversation
# Wrap everything in a transaction to ensure atomicity
# This prevents orphan conversations if message/attachment creation fails
# and ensures idempotency on job retry (conversation won't be duplicated)
ActiveRecord::Base.transaction do
persist_conversation_if_needed
decorate_mail
create_message
add_attachments_to_message
end
end
private
def find_conversation
@conversation = Mailbox::ConversationFinder.new(mail).find
# Log when email is rejected
Rails.logger.info "Email #{mail.message_id} rejected - no conversation found" unless @conversation
end
def persist_conversation_if_needed
# Save the conversation if it's a new record (from NewConversationStrategy)
# We persist here instead of in the strategy to maintain transaction integrity
return unless @conversation.new_record?
@conversation.save!
Rails.logger.info "Created new conversation #{@conversation.id} for email #{mail.message_id}"
end
def decorate_mail
@processed_mail = MailPresenter.new(mail, @conversation.account)
end
end