35 lines
906 B
YAML
35 lines
906 B
YAML
type: object
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description: Channel summary report containing conversation counts grouped by channel type and status. Available in version 4.10.0+.
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additionalProperties:
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type: object
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description: Conversation statistics for a specific channel type (e.g., Channel::WebWidget, Channel::Api)
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properties:
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open:
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type: number
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description: Number of open conversations
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resolved:
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type: number
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description: Number of resolved conversations
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pending:
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type: number
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description: Number of pending conversations
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snoozed:
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type: number
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description: Number of snoozed conversations
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total:
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type: number
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description: Total number of conversations
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example:
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Channel::WebWidget:
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open: 10
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resolved: 20
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pending: 5
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snoozed: 2
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total: 37
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Channel::Api:
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open: 5
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resolved: 15
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pending: 3
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snoozed: 1
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total: 24
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