Files
clientsflow/research/chatwoot/app/services/csat_template_name_service.rb

50 lines
1.5 KiB
Ruby

class CsatTemplateNameService
CSAT_BASE_NAME = 'customer_satisfaction_survey'.freeze
# Generates template names like: customer_satisfaction_survey_{inbox_id}_{version_number}
def self.csat_template_name(inbox_id, version = nil)
base_name = csat_base_name_for_inbox(inbox_id)
version ? "#{base_name}_#{version}" : base_name
end
def self.extract_version(template_name, inbox_id)
return nil if template_name.blank?
pattern = versioned_pattern_for_inbox(inbox_id)
match = template_name.match(pattern)
match ? match[1].to_i : nil
end
def self.generate_next_template_name(base_name, inbox_id, current_template_name)
return base_name if current_template_name.blank?
current_version = extract_version(current_template_name, inbox_id)
next_version = current_version ? current_version + 1 : 1
csat_template_name(inbox_id, next_version)
end
def self.matches_csat_pattern?(template_name, inbox_id)
return false if template_name.blank?
base_pattern = base_pattern_for_inbox(inbox_id)
versioned_pattern = versioned_pattern_for_inbox(inbox_id)
template_name.match?(base_pattern) || template_name.match?(versioned_pattern)
end
def self.csat_base_name_for_inbox(inbox_id)
"#{CSAT_BASE_NAME}_#{inbox_id}"
end
def self.base_pattern_for_inbox(inbox_id)
/^#{CSAT_BASE_NAME}_#{inbox_id}$/
end
def self.versioned_pattern_for_inbox(inbox_id)
/^#{CSAT_BASE_NAME}_#{inbox_id}_(\d+)$/
end
private_class_method :csat_base_name_for_inbox, :base_pattern_for_inbox, :versioned_pattern_for_inbox
end