Files
clientsflow/research/chatwoot/app/services/whatsapp/incoming_message_service_helpers.rb

78 lines
2.1 KiB
Ruby

module Whatsapp::IncomingMessageServiceHelpers
def download_attachment_file(attachment_payload)
Down.download(inbox.channel.media_url(attachment_payload[:id]), headers: inbox.channel.api_headers)
end
def conversation_params
{
account_id: @inbox.account_id,
inbox_id: @inbox.id,
contact_id: @contact.id,
contact_inbox_id: @contact_inbox.id
}
end
def processed_params
@processed_params ||= params
end
def account
@account ||= inbox.account
end
def message_type
messages_data.first[:type]
end
def message_content(message)
# TODO: map interactive messages back to button messages in chatwoot
message.dig(:text, :body) ||
message.dig(:button, :text) ||
message.dig(:interactive, :button_reply, :title) ||
message.dig(:interactive, :list_reply, :title) ||
message.dig(:name, :formatted_name)
end
def file_content_type(file_type)
return :image if %w[image sticker].include?(file_type)
return :audio if %w[audio voice].include?(file_type)
return :video if ['video'].include?(file_type)
return :location if ['location'].include?(file_type)
return :contact if ['contacts'].include?(file_type)
:file
end
def unprocessable_message_type?(message_type)
%w[reaction ephemeral unsupported request_welcome].include?(message_type)
end
def processed_waid(waid)
Whatsapp::PhoneNumberNormalizationService.new(inbox).normalize_and_find_contact_by_provider(waid, :cloud)
end
def error_webhook_event?(message)
message.key?('errors')
end
def log_error(message)
Rails.logger.warn "Whatsapp Error: #{message['errors'][0]['title']} - contact: #{message['from']}"
end
def process_in_reply_to(message)
@in_reply_to_external_id = message['context']&.[]('id')
end
def find_message_by_source_id(source_id)
return unless source_id
@message = Message.find_by(source_id: source_id)
end
def lock_message_source_id!
return false if messages_data.blank?
Whatsapp::MessageDedupLock.new(messages_data.first[:id]).acquire!
end
end