Files
clientsflow/research/chatwoot/app/services/whatsapp/send_on_whatsapp_service.rb

49 lines
1.5 KiB
Ruby

class Whatsapp::SendOnWhatsappService < Base::SendOnChannelService
private
def channel_class
Channel::Whatsapp
end
def perform_reply
should_send_template_message = template_params.present? || !message.conversation.can_reply?
if should_send_template_message
send_template_message
else
send_session_message
end
end
def send_template_message
processor = Whatsapp::TemplateProcessorService.new(
channel: channel,
template_params: template_params,
message: message
)
name, namespace, lang_code, processed_parameters = processor.call
if name.blank?
message.update!(status: :failed, external_error: 'Template not found or invalid template name')
return
end
message_id = channel.send_template(message.conversation.contact_inbox.source_id, {
name: name,
namespace: namespace,
lang_code: lang_code,
parameters: processed_parameters
}, message)
message.update!(source_id: message_id) if message_id.present?
end
def send_session_message
message_id = channel.send_message(message.conversation.contact_inbox.source_id, message)
message.update!(source_id: message_id) if message_id.present?
end
def template_params
message.additional_attributes && message.additional_attributes['template_params']
end
end