Files
clientsflow/research/chatwoot/config/locales/fr.yml

441 lines
23 KiB
YAML

#Files in the config/locales directory are used for internationalization
#and are automatically loaded by Rails. If you want to use locales other
#than English, add the necessary files in this directory.
#To use the locales, use `I18n.t`:
#I18n.t 'hello'
#In views, this is aliased to just `t`:
#<%= t('hello') %>
#To use a different locale, set it with `I18n.locale`:
#I18n.locale = :es
#This would use the information in config/locales/es.yml.
#The following keys must be escaped otherwise they will not be retrieved by
#the default I18n backend:
#true, false, on, off, yes, no
#Instead, surround them with single quotes.
#en:
#'true': 'foo'
#To learn more, please read the Rails Internationalization guide
#available at https://guides.rubyonrails.org/i18n.html.
fr:
hello: 'Bonjour le monde'
inbox:
reauthorization:
success: 'Channel reauthorized successfully'
not_required: 'Reauthorization is not required for this inbox'
invalid_channel: 'Invalid channel type for reauthorization'
auth:
saml:
invalid_email: 'Veuillez saisir une adresse de courriel valide'
authentication_failed: 'Authentication failed. Please check your credentials and try again.'
messages:
reset_password_success: Super ! La demande de réinitialisation du mot de passe a réussi. Consultez vos e-mails pour obtenir des instructions.
reset_password_failure: Oh oh ! Nous n'avons trouvé aucun utilisateur avec le courriel spécifié.
reset_password_saml_user: This account uses SAML authentication. Password reset is not available. Please contact your administrator.
login_saml_user: This account uses SAML authentication. Please sign in through your organization's SAML provider.
saml_not_available: SAML authentication is not available in this installation.
inbox_deletetion_response: Votre demande de suppression de la boîte de réception sera traitée dans un certain délai.
errors:
validations:
presence: Ne peut être vide
webhook:
invalid: Événements non valides
signup:
disposable_email: Nous n'autorisons pas les courriels jetables
blocked_domain: This domain is not allowed. If you believe this is a mistake, please contact support.
invalid_email: Vous avez entré un courriel non valide
email_already_exists: 'Vous avez déjà créé un compte avec %{email}'
invalid_params: 'Invalid, please check the signup paramters and try again'
failed: L'inscription a échoué
assignment_policy:
not_found: Assignment policy not found
attachments:
invalid: Invalid attachment
saml:
feature_not_enabled: SAML feature not enabled for this account
sso_not_enabled: SAML SSO is not enabled for this installation
data_import:
data_type:
invalid: Type de données incorrect
contacts:
import:
failed: Le fichier est vide
export:
success: Nous vous informerons lorsque le fichier d'exportation des contacts sera prêt à être affiché.
email:
invalid: Email non valide
phone_number:
invalid: Doit être au format e164
companies:
domain:
invalid: must be a valid domain name
search:
query_missing: Specify search string with parameter q
messages:
search:
time_range_limit_exceeded: 'Search is limited to the last %{days} days'
categories:
locale:
unique: Doit être unique dans la catégorie et le portail
dyte:
invalid_message_type: 'Type de message invalide. Action non autorisée'
slack:
invalid_channel_id: 'Canal Slack invalide. Veuillez réessayer'
whatsapp:
token_exchange_failed: 'Failed to exchange code for access token. Please try again.'
invalid_token_permissions: 'The access token does not have the required permissions for WhatsApp.'
phone_info_fetch_failed: 'Failed to fetch phone number information. Please try again.'
phone_number_already_exists: 'Channel already exists for this phone number: %{phone_number}, please contact support if the error persists'
reauthorization:
generic: 'Failed to reauthorize WhatsApp. Please try again.'
not_supported: 'Reauthorization is not supported for this type of WhatsApp channel.'
inboxes:
imap:
socket_error: Veuillez vérifier la connexion, l'adresse IMAP et réessayez.
no_response_error: Veuillez vérifier les identifiants IMAP et réessayez.
host_unreachable_error: Hôte injoignable, veuillez vérifier l'adresse IMAP, le port IMAP et réessayer.
connection_timed_out_error: La connexion a expiré pour %{address}:%{port}
connection_closed_error: Connexion fermée.
validations:
name: 'ne doit pas commencer ou se terminer par des symboles, et ne doit pas comporter les caractères suivants : "< > / \ @".'
custom_filters:
number_of_records: Limite atteinte. Le nombre maximum de filtres personnalisés autorisés pour un utilisateur par compte est de 1000.
invalid_attribute: Invalid attribute key - [%{key}]. The key should be one of [%{allowed_keys}] or a custom attribute defined in the account.
invalid_operator: Invalid operator. The allowed operators for %{attribute_name} are [%{allowed_keys}].
invalid_query_operator: Query operator must be either "AND" or "OR".
invalid_value: Invalid value. The values provided for %{attribute_name} are invalid
custom_attribute_definition:
key_conflict: The provided key is not allowed as it might conflict with default attributes.
mfa:
already_enabled: MFA is already enabled
not_enabled: MFA is not enabled
invalid_code: Invalid verification code
invalid_backup_code: Invalid backup code
invalid_token: Invalid or expired MFA token
invalid_credentials: Invalid credentials or verification code
feature_unavailable: MFA feature is not available. Please configure encryption keys.
topup:
credits_required: Credits amount is required
invalid_credits: Invalid credits amount
invalid_option: Invalid topup option
plan_not_eligible: Top-ups are only available for paid plans. Please upgrade your plan first.
stripe_customer_not_configured: Stripe customer not configured
no_payment_method: No payment methods found. Please add a payment method before making a purchase.
profile:
mfa:
enabled: MFA enabled successfully
disabled: MFA disabled successfully
account_saml_settings:
invalid_certificate: must be a valid X.509 certificate in PEM format
reports:
period: Période de rapport %{since} à %{until}
utc_warning: Le rapport généré est dans le fuseau horaire UTC
agent_csv:
agent_name: Nom de l'agent
conversations_count: Conversations assignées
avg_first_response_time: Temps moyen pour une première réponse
avg_resolution_time: Temps nécessaire pour résoudre une demande (en moyenne)
resolution_count: Nombre de résolutions
avg_customer_waiting_time: Avg customer waiting time
inbox_csv:
inbox_name: Nom de la boîte de réception
inbox_type: Type de boîte de réception
conversations_count: Nbre de conversations
avg_first_response_time: Temps moyen pour une première réponse
avg_resolution_time: Temps nécessaire pour résoudre une demande (en moyenne)
label_csv:
label_title: Libellé
conversations_count: Nbre de conversations
avg_first_response_time: Temps moyen pour une première réponse
avg_resolution_time: Temps nécessaire pour résoudre une demande (en moyenne)
avg_reply_time: Avg reply time
resolution_count: Nombre de résolutions
team_csv:
team_name: Nom de l'équipe
conversations_count: Nombre de conversations
avg_first_response_time: Temps moyen pour une première réponse
avg_resolution_time: Temps nécessaire pour résoudre une demande (en moyenne)
resolution_count: Nombre de résolutions
avg_customer_waiting_time: Avg customer waiting time
conversation_traffic_csv:
timezone: Fuseau horaire
sla_csv:
conversation_id: Conversation ID
sla_policy_breached: SLA Policy
assignee: Assignee
team: Équipes
inbox: Boîte de réception
labels: Étiquettes
conversation_link: Link to the Conversation
breached_events: Breached Events
default_group_by: jour
csat:
headers:
contact_name: Nom du contact
contact_email_address: Adresse e-mail du contact
contact_phone_number: Numéro de téléphone du contact
link_to_the_conversation: Lier à la conversation
agent_name: Nom de l'agent
rating: Note
feedback: Commentaire
recorded_at: Date d'enregistrement
notifications:
notification_title:
conversation_creation: 'A conversation (#%{display_id}) has been created in %{inbox_name}'
conversation_assignment: 'A conversation (#%{display_id}) has been assigned to you'
assigned_conversation_new_message: 'A new message is created in conversation (#%{display_id})'
conversation_mention: 'You have been mentioned in conversation (#%{display_id})'
sla_missed_first_response: 'SLA target first response missed for conversation (#%{display_id})'
sla_missed_next_response: 'SLA target next response missed for conversation (#%{display_id})'
sla_missed_resolution: 'SLA target resolution missed for conversation (#%{display_id})'
attachment: 'Attachment'
no_content: 'No content'
conversations:
captain:
handoff: 'Transferring to another agent for further assistance.'
messages:
instagram_story_content: '%{story_sender} vous a mentionné dans la story: '
instagram_deleted_story_content: Cette Story n'est plus disponible.
instagram_shared_story_content: 'Shared story'
instagram_shared_post_content: 'Shared post'
deleted: Ce message a été supprimé
whatsapp:
list_button_label: 'Choose an item'
delivery_status:
error_code: 'Code d''erreur : %{error_code}'
activity:
captain:
resolved: 'Conversation was marked resolved by %{user_name} due to inactivity'
open: 'Conversation was marked open by %{user_name}'
agent_bot:
error_moved_to_open: 'Conversation was marked open by system due to an error with the agent bot.'
status:
resolved: 'La conversation a été marquée résolue par %{user_name}'
contact_resolved: 'La conversation a été résolue par %{contact_name}'
open: 'La conversation a été ré-ouverte par %{user_name}'
pending: 'La conversation a été marquée comme en attente par %{user_name}'
snoozed: 'La conversation a été reportée par %{user_name}'
auto_resolved_days: 'La conversation a été marquée comme résolue par le système en raison de %{count} jours d''inactivité'
auto_resolved_hours: 'La conversation a été marquée comme résolue par le système en raison de %{count} heures d''inactivité'
auto_resolved_minutes: 'La conversation a été marquée comme résolue par le système en raison de %{count} minutes d''inactivité'
system_auto_open: Le système a rouvert la conversation en raison d'un nouveau message entrant.
priority:
added: '%{user_name} fixe la priorité à %{new_priority}'
updated: '%{user_name} a modifié la priorité de %{old_priority} à %{new_priority}'
removed: '%{user_name} a supprimé la priorité'
assignee:
self_assigned: '%{user_name} s''est auto-assigné cette conversation'
assigned: 'Assigné à %{assignee_name} par %{user_name}'
removed: 'Responsable de la conversation supprimé par %{user_name}'
team:
assigned: 'Assigné à %{team_name} par %{user_name}'
assigned_with_assignee: 'Assigné à %{assignee_name} via %{team_name} par %{user_name}'
removed: 'Non assigné de %{team_name} par %{user_name}'
labels:
added: '%{user_name} a ajouté %{labels}'
removed: '%{user_name} a supprimé %{labels}'
sla:
added: '%{user_name} added SLA policy %{sla_name}'
removed: '%{user_name} removed SLA policy %{sla_name}'
linear:
issue_created: 'Linear issue %{issue_id} was created by %{user_name}'
issue_linked: 'Linear issue %{issue_id} was linked by %{user_name}'
issue_unlinked: 'Linear issue %{issue_id} was unlinked by %{user_name}'
csat:
not_sent_due_to_messaging_window: 'CSAT survey not sent due to outgoing message restrictions'
auto_resolve:
not_sent_due_to_messaging_window: 'Auto-resolve message not sent due to outgoing message restrictions'
muted: '%{user_name} a mis la conversation en sourdine'
unmuted: '%{user_name} a rétabli le son de la conversation'
auto_resolution_message: 'Resolving the conversation as it has been inactive for a while. Please start a new conversation if you need further assistance.'
templates:
greeting_message_body: '%{account_name} répond généralement en quelques heures.'
ways_to_reach_you_message_body: 'Donnez à l''équipe un moyen de vous recontacter.'
email_input_box_message_body: 'Recevez des notifications par courriel'
csat_input_message_body: 'Veuillez évaluer la conversation'
reply:
email:
header:
notifications: 'Notifications'
from_with_name: '%{assignee_name} de %{inbox_name} <%{from_email}>'
reply_with_name: '%{assignee_name} de %{inbox_name} <reply+%{reply_email}>'
friendly_name: '%{sender_name} de %{business_name} <%{from_email}>'
professional_name: '%{business_name} <%{from_email}>'
channel_email:
header:
reply_with_name: '%{assignee_name} de %{inbox_name} <%{from_email}>'
reply_with_inbox_name: '%{inbox_name} <%{from_email}>'
email_subject: 'Nouveaux messages dans cette conversation'
transcript_subject: 'Transcription de conversation'
survey:
response: 'Merci de noter cette conversation, %{link}'
contacts:
online:
delete: '%{contact_name} est en ligne, veuillez réessayer plus tard'
integration_apps:
#Note: webhooks and dashboard_apps don't need short_description as they use different modal components
dashboard_apps:
name: 'Applications du tableau de bord'
description: 'Dashboard Apps allow you to create and embed applications that display user information, orders, or payment history, providing more context to your customer support agents.'
dyte:
name: 'Dyte'
short_description: 'Start video/voice calls with customers directly from Chatwoot.'
description: 'Dyte is a product that integrates audio and video functionalities into your application. With this integration, your agents can start video/voice calls with your customers directly from Chatwoot.'
meeting_name: '%{agent_name} a démarré une réunion'
slack:
name: 'Slack'
short_description: 'Receive notifications and respond to conversations directly in Slack.'
description: "Integrate Chatwoot with Slack to keep your team in sync. This integration allows you to receive notifications for new conversations and respond to them directly within Slack's interface."
webhooks:
name: 'Webhooks'
description: 'Webhook events provide real-time updates about activities in your Chatwoot account. You can subscribe to your preferred events, and Chatwoot will send you HTTP callbacks with the updates.'
dialogflow:
name: 'Dialogflow'
short_description: 'Build chatbots to handle initial queries before transferring to agents.'
description: 'Build chatbots with Dialogflow and easily integrate them into your inbox. These bots can handle initial queries before transferring them to a customer service agent.'
google_translate:
name: 'Google Translate'
short_description: 'Automatically translate customer messages for agents.'
description: "Integrate Google Translate to help agents easily translate customer messages. This integration automatically detects the language and converts it to the agent's or admin's preferred language."
openai:
name: 'OpenAI'
short_description: 'AI-powered reply suggestions, summarization, and message enhancement.'
description: 'Leverage the power of large language models from OpenAI with the features such as reply suggestions, summarization, message rephrasing, spell-checking, and label classification.'
linear:
name: 'Linear'
short_description: 'Create and link Linear issues directly from conversations.'
description: 'Create issues in Linear directly from your conversation window. Alternatively, link existing Linear issues for a more streamlined and efficient issue tracking process.'
notion:
name: 'Notion'
short_description: 'Integrate databases, documents and pages directly with Captain.'
description: 'Connect your Notion workspace to enable Captain to access and generate intelligent responses using content from your databases, documents, and pages to provide more contextual customer support.'
shopify:
name: 'Shopify'
short_description: 'Access order details and customer data from your Shopify store.'
description: 'Connect your Shopify store to access order details, customer information, and product data directly within your conversations and helps your support team provide faster, more contextual assistance to your customers.'
leadsquared:
name: 'LeadSquared'
short_description: 'Synchronisez vos contacts et conversations avec LeadSquared CRM.'
description: 'Synchronisez vos contacts et conversations avec LeadSquared CRM. Cette intégration crée automatiquement des prospects dans LeadSquared lorsque de nouveaux contacts sont ajoutés, et enregistre l''activité des conversations pour fournir à votre équipe de vente un contexte complet.'
captain:
copilot_message_required: Le message est obligatoire
copilot_error: 'Please connect an assistant to this inbox to use Copilot'
copilot_limit: 'You are out of Copilot credits. You can buy more credits from the billing section.'
copilot:
using_tool: 'Using tool %{function_name}'
completed_tool_call: 'Completed %{function_name} tool call'
invalid_tool_call: 'Invalid tool call'
tool_not_available: 'Tool not available'
documents:
limit_exceeded: 'Document limit exceeded'
pdf_format_error: 'must be a PDF file'
pdf_size_error: 'must be less than 10MB'
pdf_upload_failed: 'Failed to upload PDF to OpenAI'
pdf_upload_success: 'PDF uploaded successfully with file_id: %{file_id}'
pdf_processing_failed: 'Failed to process PDF document %{document_id}: %{error}'
pdf_processing_success: 'Successfully processed PDF document %{document_id}'
faq_generation_complete: 'FAQ generation complete. Total FAQs created: %{count}'
using_paginated_faq: 'Using paginated FAQ generation for document %{document_id}'
using_standard_faq: 'Using standard FAQ generation for document %{document_id}'
response_creation_error: 'Error in creating response document: %{error}'
missing_openai_file_id: 'Document must have openai_file_id for paginated processing'
openai_api_error: 'OpenAI API Error: %{error}'
starting_paginated_faq: 'Starting paginated FAQ generation (%{pages_per_chunk} pages per chunk)'
stopping_faq_generation: 'Stopping processing. Reason: %{reason}'
paginated_faq_complete: 'Paginated generation complete. Total FAQs: %{total_faqs}, Pages processed: %{pages_processed}'
processing_pages: 'Processing pages %{start}-%{end} (iteration %{iteration})'
chunk_generated: 'Chunk generated %{chunk_faqs} FAQs. Total so far: %{total_faqs}'
page_processing_error: 'Error processing pages %{start}-%{end}: %{error}'
custom_tool:
slug_generation_failed: 'Unable to generate unique slug after 5 attempts'
public_portal:
search:
search_placeholder: Rechercher un article par titre ou contenu...
empty_placeholder: Aucun résultat trouvé.
loading_placeholder: Recherche en cours...
results_title: Résultats de recherche
toc_header: 'Sur cette page'
hero:
sub_title: Recherchez les articles ici ou parcourez les catégories ci-dessous.
common:
home: Page d'accueil
last_updated_on: Dernière mise à jour le %{last_updated_on}
view_all_articles: Tout afficher
article: article
articles: articles
author: auteur
authors: auteurs
other: autre
others: autres
by: Par
no_articles: Il n'y a pas d'articles ici
footer:
made_with: Réalisé avec
header:
go_to_homepage: Site internet
visit_website: Visit website
appearance:
system: Système
light: Clair
dark: Sombre
featured_articles: Articles à la une
uncategorized: Non catégorisé
404:
title: Page introuvable
description: Nous n'avons pas pu trouver la page que vous cherchiez.
back_to_home: Aller à la page d'accueil
slack_unfurl:
fields:
name: Nom
email: Courriel
phone_number: Téléphone
company_name: Société
inbox_name: Boîte de réception
inbox_type: Type de boîte de réception
button: Ouvrir la conversation
time_units:
days:
one: '%{count} jour'
other: '%{count} days'
hours:
one: '%{count} heure'
other: '%{count} hours'
minutes:
one: '%{count} minute'
other: '%{count} minutes'
seconds:
one: '%{count} seconde'
other: '%{count} seconds'
automation:
system_name: 'Système d''automatisation'
crm:
no_message: 'Aucun message dans la conversation'
attachment: '[Pièce jointe : %{type}]'
no_content: '[No content]'
created_activity: |
Une nouvelle conversation a été lancée sur %{brand_name}
Canal : %{channel_info}
Créée le : %{formatted_creation_time}
ID de la conversation : %{display_id}
Voir dans %{brand_name} : %{url}
transcript_activity: |
Transcription de la conversation depuis %{brand_name}
Canal : %{channel_info}
ID de la conversation : %{display_id}
Voir dans %{brand_name} : %{url}
Transcription :
%{format_messages}
agent_capacity_policy:
inbox_already_assigned: 'Inbox has already been assigned to this policy'
portals:
send_instructions:
email_required: 'L''e-mail est requis'
invalid_email_format: 'Invalid email format'
custom_domain_not_configured: 'Custom domain is not configured'
instructions_sent_successfully: 'Instructions sent successfully'
subject: 'Finish setting up %{custom_domain}'
ssl_status:
custom_domain_not_configured: 'Custom domain is not configured'