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clientsflow/research/chatwoot/app/javascript/dashboard/helper/AnalyticsHelper/events.js

152 lines
5.3 KiB
JavaScript

export const CONVERSATION_EVENTS = Object.freeze({
EXECUTED_A_MACRO: 'Executed a macro',
SENT_MESSAGE: 'Sent a message',
SENT_PRIVATE_NOTE: 'Sent a private note',
INSERTED_A_CANNED_RESPONSE: 'Inserted a canned response',
TRANSLATE_A_MESSAGE: 'Translated a message',
INSERTED_A_VARIABLE: 'Inserted a variable',
INSERTED_AN_EMOJI: 'Inserted an emoji',
INSERTED_A_TOOL: 'Inserted a tool',
USED_MENTIONS: 'Used mentions',
SEARCH_CONVERSATION: 'Searched conversations',
APPLY_FILTER: 'Applied filters in the conversation list',
CHANGE_PRIORITY: 'Assigned priority to a conversation',
INSERT_ARTICLE_LINK: 'Inserted article into reply via article search',
});
export const ACCOUNT_EVENTS = Object.freeze({
ADDED_TO_CANNED_RESPONSE: 'Used added to canned response option',
ADDED_A_CUSTOM_ATTRIBUTE: 'Added a custom attribute',
ADDED_AN_INBOX: 'Added an inbox',
OPEN_MESSAGE_CONTEXT_MENU: 'Opened message context menu',
OPENED_NOTIFICATIONS: 'Opened notifications',
MARK_AS_READ_NOTIFICATIONS: 'Marked notifications as read',
OPEN_CONVERSATION_VIA_NOTIFICATION: 'Opened conversation via notification',
});
export const LABEL_EVENTS = Object.freeze({
CREATE: 'Created a label',
UPDATE: 'Updated a label',
DELETED: 'Deleted a label',
APPLY_LABEL: 'Applied a label',
});
// REPORTS EVENTS
export const REPORTS_EVENTS = Object.freeze({
DOWNLOAD_REPORT: 'Downloaded a report',
FILTER_REPORT: 'Used filters in the reports',
});
// CONTACTS PAGE EVENTS
export const CONTACTS_EVENTS = Object.freeze({
APPLY_FILTER: 'Applied filters in the contacts list',
SAVE_FILTER: 'Saved a filter in the contacts list',
DELETE_FILTER: 'Deleted a filter in the contacts list',
APPLY_SORT: 'Sorted contacts list',
SEARCH: 'Searched contacts list',
CREATE_CONTACT: 'Created a contact',
MERGED_CONTACTS: 'Used merge contact option',
IMPORT_MODAL_OPEN: 'Opened import contacts modal',
IMPORT_FAILURE: 'Import contacts failed',
IMPORT_SUCCESS: 'Imported contacts successfully',
});
// CAMPAIGN EVENTS
export const CAMPAIGNS_EVENTS = Object.freeze({
OPEN_NEW_CAMPAIGN_MODAL: 'Opened new campaign modal',
CREATE_CAMPAIGN: 'Created a new campaign',
UPDATE_CAMPAIGN: 'Updated a campaign',
DELETE_CAMPAIGN: 'Deleted a campaign',
});
// PORTAL EVENTS
export const PORTALS_EVENTS = Object.freeze({
ONBOARD_BASIC_INFORMATION: 'New Portal: Completed basic information',
ONBOARD_CUSTOMIZATION: 'New portal: Completed customization',
CREATE_PORTAL: 'Created a portal',
DELETE_PORTAL: 'Deleted a portal',
UPDATE_PORTAL: 'Updated a portal',
CREATE_LOCALE: 'Created a portal locale',
SET_DEFAULT_LOCALE: 'Set default portal locale',
DELETE_LOCALE: 'Deleted a portal locale',
SWITCH_LOCALE: 'Switched portal locale',
CREATE_CATEGORY: 'Created a portal category',
DELETE_CATEGORY: 'Deleted a portal category',
EDIT_CATEGORY: 'Edited a portal category',
CREATE_ARTICLE: 'Created an article',
PUBLISH_ARTICLE: 'Published an article',
ARCHIVE_ARTICLE: 'Archived an article',
DELETE_ARTICLE: 'Deleted an article',
PREVIEW_ARTICLE: 'Previewed article',
});
export const CAPTAIN_EVENTS = Object.freeze({
// Editor funnel events
EDITOR_AI_MENU_OPENED: 'Captain: Editor AI menu opened',
GENERATION_FAILED: 'Captain: Generation failed',
AI_ASSISTED_MESSAGE_SENT: 'Captain: AI-assisted message sent',
// Rewrite events (with operation attribute in payload)
REWRITE_USED: 'Captain: Rewrite used',
REWRITE_APPLIED: 'Captain: Rewrite applied',
REWRITE_DISMISSED: 'Captain: Rewrite dismissed',
// Summarize events
SUMMARIZE_USED: 'Captain: Summarize used',
SUMMARIZE_APPLIED: 'Captain: Summarize applied',
SUMMARIZE_DISMISSED: 'Captain: Summarize dismissed',
// Reply suggestion events
REPLY_SUGGESTION_USED: 'Captain: Reply suggestion used',
REPLY_SUGGESTION_APPLIED: 'Captain: Reply suggestion applied',
REPLY_SUGGESTION_DISMISSED: 'Captain: Reply suggestion dismissed',
// Follow-up events
FOLLOW_UP_SENT: 'Captain: Follow-up sent',
// Label suggestions
LABEL_SUGGESTION_APPLIED: 'Captain: Label suggestion applied',
LABEL_SUGGESTION_DISMISSED: 'Captain: Label suggestion dismissed',
});
export const COPILOT_EVENTS = Object.freeze({
SEND_SUGGESTED: 'Copilot: Send suggested message',
SEND_MESSAGE: 'Copilot: Sent a message',
USE_CAPTAIN_RESPONSE: 'Copilot: Used captain response',
});
export const GENERAL_EVENTS = Object.freeze({
COMMAND_BAR: 'Used commandbar',
});
export const INBOX_EVENTS = Object.freeze({
OPEN_CONVERSATION_VIA_INBOX: 'Opened conversation via inbox',
MARK_NOTIFICATION_AS_READ: 'Marked notification as read',
MARK_ALL_NOTIFICATIONS_AS_READ: 'Marked all notifications as read',
MARK_NOTIFICATION_AS_UNREAD: 'Marked notification as unread',
DELETE_NOTIFICATION: 'Deleted notification',
DELETE_ALL_NOTIFICATIONS: 'Deleted all notifications',
});
export const SLA_EVENTS = Object.freeze({
CREATE: 'Created an SLA',
UPDATE: 'Updated an SLA',
DELETED: 'Deleted an SLA',
});
export const LINEAR_EVENTS = Object.freeze({
CREATE_ISSUE: 'Created a linear issue',
LINK_ISSUE: 'Linked a linear issue',
UNLINK_ISSUE: 'Unlinked a linear issue',
});
export const YEAR_IN_REVIEW_EVENTS = Object.freeze({
MODAL_OPENED: 'Year in Review: Modal opened',
NEXT_CLICKED: 'Year in Review: Next clicked',
SHARE_CLICKED: 'Year in Review: Share clicked',
});