52 lines
1.8 KiB
JavaScript
52 lines
1.8 KiB
JavaScript
/**
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* Filters and sorts agents by availability status
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* @param {Array} agents - List of agents
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* @param {string} availability - Availability status to filter by
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* @returns {Array} Filtered and sorted list of agents
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*/
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export const getAgentsByAvailability = (agents, availability) => {
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return agents
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.filter(agent => agent.availability_status === availability)
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.sort((a, b) => a.name.localeCompare(b.name));
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};
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/**
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* Sorts agents by availability status: online, busy, then offline
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* @param {Array} agents - List of agents
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* @returns {Array} Sorted list of agents
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*/
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export const getSortedAgentsByAvailability = agents => {
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const onlineAgents = getAgentsByAvailability(agents, 'online');
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const busyAgents = getAgentsByAvailability(agents, 'busy');
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const offlineAgents = getAgentsByAvailability(agents, 'offline');
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const filteredAgents = [...onlineAgents, ...busyAgents, ...offlineAgents];
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return filteredAgents;
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};
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/**
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* Updates the availability status of the current user based on the current account
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* @param {Array} agents - List of agents
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* @param {Object} currentUser - Current user object
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* @param {number} currentAccountId - ID of the current account
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* @returns {Array} Updated list of agents with dynamic presence
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*/
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// Here we are updating the availability status of the current user dynamically
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// based on the current account availability status
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export const getAgentsByUpdatedPresence = (
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agents,
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currentUser,
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currentAccountId
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) => {
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const agentsWithDynamicPresenceUpdate = agents.map(item =>
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item.id === currentUser.id
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? {
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...item,
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availability_status: currentUser.accounts.find(
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account => account.id === currentAccountId
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).availability_status,
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}
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: item
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);
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return agentsWithDynamicPresenceUpdate;
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};
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