89 lines
2.1 KiB
Ruby
89 lines
2.1 KiB
Ruby
class Webhooks::Trigger
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SUPPORTED_ERROR_HANDLE_EVENTS = %w[message_created message_updated].freeze
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def initialize(url, payload, webhook_type)
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@url = url
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@payload = payload
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@webhook_type = webhook_type
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end
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def self.execute(url, payload, webhook_type)
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new(url, payload, webhook_type).execute
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end
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def execute
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perform_request
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rescue StandardError => e
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handle_error(e)
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Rails.logger.warn "Exception: Invalid webhook URL #{@url} : #{e.message}"
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end
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private
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def perform_request
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RestClient::Request.execute(
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method: :post,
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url: @url,
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payload: @payload.to_json,
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headers: { content_type: :json, accept: :json },
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timeout: webhook_timeout
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)
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end
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def handle_error(error)
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return unless SUPPORTED_ERROR_HANDLE_EVENTS.include?(@payload[:event])
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return unless message
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case @webhook_type
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when :agent_bot_webhook
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update_conversation_status(message)
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when :api_inbox_webhook
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update_message_status(error)
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end
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end
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def update_conversation_status(message)
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conversation = message.conversation
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return unless conversation&.pending?
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return if conversation&.account&.keep_pending_on_bot_failure
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conversation.open!
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create_agent_bot_error_activity(conversation)
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end
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def create_agent_bot_error_activity(conversation)
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content = I18n.t('conversations.activity.agent_bot.error_moved_to_open')
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Conversations::ActivityMessageJob.perform_later(conversation, activity_message_params(conversation, content))
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end
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def activity_message_params(conversation, content)
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{
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account_id: conversation.account_id,
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inbox_id: conversation.inbox_id,
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message_type: :activity,
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content: content
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}
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end
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def update_message_status(error)
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Messages::StatusUpdateService.new(message, 'failed', error.message).perform
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end
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def message
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return if message_id.blank?
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@message ||= Message.find_by(id: message_id)
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end
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def message_id
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@payload[:id]
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end
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def webhook_timeout
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raw_timeout = GlobalConfig.get_value('WEBHOOK_TIMEOUT')
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timeout = raw_timeout.presence&.to_i
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timeout&.positive? ? timeout : 5
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end
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end
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