31 lines
978 B
YAML
31 lines
978 B
YAML
tags:
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- Reports
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operationId: get-channel-summary-report
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summary: Get conversation statistics grouped by channel type
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security:
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- userApiKey: []
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description: |
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Get conversation counts grouped by channel type and status for a given date range.
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Returns statistics for each channel type including open, resolved, pending, snoozed, and total conversation counts.
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**Note:** This API endpoint is available only in Chatwoot version 4.10.0 and above. The date range is limited to a maximum of 6 months.
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responses:
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'200':
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description: Success
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content:
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application/json:
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schema:
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$ref: '#/components/schemas/channel_summary'
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'400':
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description: Date range exceeds 6 months limit
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content:
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application/json:
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schema:
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$ref: '#/components/schemas/bad_request_error'
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'403':
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description: Access denied
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content:
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application/json:
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schema:
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$ref: '#/components/schemas/bad_request_error'
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