Files
clientsflow/research/chatwoot/spec/jobs/conversations/resolution_job_spec.rb

84 lines
4.1 KiB
Ruby

require 'rails_helper'
RSpec.describe Conversations::ResolutionJob do
subject(:job) { described_class.perform_later(account: account) }
let!(:account) { create(:account) }
let(:label) { create(:label, title: 'auto-resolved', account: account) }
let!(:conversation) { create(:conversation, account: account) }
it 'enqueues the job' do
expect { job }.to have_enqueued_job(described_class)
.with(account: account)
.on_queue('low')
end
it 'does nothing when there is no auto resolve duration' do
described_class.perform_now(account: account)
expect(conversation.reload.status).to eq('open')
end
context 'when auto_resolve_ignore_waiting is true' do
it 'resolves non-waiting conversations if time of inactivity is more than auto resolve duration' do
account.update(auto_resolve_after: 14_400, auto_resolve_ignore_waiting: true) # 10 days in minutes
conversation.update(last_activity_at: 13.days.ago, waiting_since: nil)
described_class.perform_now(account: account)
expect(conversation.reload.status).to eq('resolved')
end
it 'does not resolve waiting conversations even if time of inactivity is more than auto resolve duration' do
account.update(auto_resolve_after: 14_400, auto_resolve_ignore_waiting: true) # 10 days in minutes
conversation.update(last_activity_at: 13.days.ago, waiting_since: 13.days.ago)
described_class.perform_now(account: account)
expect(conversation.reload.status).to eq('open')
end
end
context 'when auto_resolve_ignore_waiting is false' do
it 'resolves all conversations if time of inactivity is more than auto resolve duration' do
account.update(auto_resolve_after: 14_400, auto_resolve_ignore_waiting: false) # 10 days in minutes
# Create one waiting conversation and one non-waiting conversation
waiting_conversation = create(:conversation, account: account, last_activity_at: 13.days.ago, waiting_since: 13.days.ago)
non_waiting_conversation = create(:conversation, account: account, last_activity_at: 13.days.ago, waiting_since: nil)
described_class.perform_now(account: account)
expect(waiting_conversation.reload.status).to eq('resolved')
expect(non_waiting_conversation.reload.status).to eq('resolved')
end
end
# When a contact is deleted, there's a brief window (~50-150ms) where contact_id becomes nil
# but conversations still exist. If ResolutionJob runs during this window, muted? can crash
# trying to call blocked? on nil. Fixes # (issue).
it 'skips orphan conversations without a contact' do
account.update(auto_resolve_after: 14_400, auto_resolve_ignore_waiting: false) # 10 days in minutes
orphan_conversation = create(:conversation, account: account, last_activity_at: 13.days.ago, waiting_since: nil)
orphan_conversation.update_columns(contact_id: nil, contact_inbox_id: nil) # rubocop:disable Rails/SkipsModelValidations
resolvable_conversation = create(:conversation, account: account, last_activity_at: 13.days.ago, waiting_since: nil)
described_class.perform_now(account: account)
expect(orphan_conversation.reload.status).to eq('open')
expect(resolvable_conversation.reload.status).to eq('resolved')
end
it 'adds a label after resolution' do
account.update(auto_resolve_label: 'auto-resolved', auto_resolve_after: 14_400)
conversation = create(:conversation, account: account, last_activity_at: 13.days.ago, waiting_since: 13.days.ago)
described_class.perform_now(account: account)
expect(conversation.reload.status).to eq('resolved')
expect(conversation.reload.label_list).to include('auto-resolved')
end
it 'resolves only a limited number of conversations in a single execution' do
stub_const('Limits::BULK_ACTIONS_LIMIT', 2)
account.update(auto_resolve_after: 14_400, auto_resolve_ignore_waiting: false) # 10 days in minutes
create_list(:conversation, 3, account: account, last_activity_at: 13.days.ago)
described_class.perform_now(account: account)
expect(account.conversations.resolved.count).to eq(Limits::BULK_ACTIONS_LIMIT)
end
end