Files
clientsflow/research/chatwoot/lib/captain/rewrite_service.rb

60 lines
1.7 KiB
Ruby

class Captain::RewriteService < Captain::BaseTaskService
pattr_initialize [:account!, :content!, :operation!, { conversation_display_id: nil }]
TONE_OPERATIONS = %i[casual professional friendly confident straightforward].freeze
ALLOWED_OPERATIONS = (%i[fix_spelling_grammar improve] + TONE_OPERATIONS).freeze
def perform
operation_sym = operation.to_sym
raise ArgumentError, "Invalid operation: #{operation}" unless ALLOWED_OPERATIONS.include?(operation_sym)
send(operation_sym)
end
TONE_OPERATIONS.each do |tone|
define_method(tone) do
call_llm_with_prompt(tone_rewrite_prompt(tone.to_s))
end
end
private
def fix_spelling_grammar
call_llm_with_prompt(prompt_from_file('fix_spelling_grammar'))
end
def improve
template = prompt_from_file('improve')
system_prompt = render_liquid_template(template, {
'conversation_context' => conversation.to_llm_text(include_contact_details: true),
'draft_message' => content
})
call_llm_with_prompt(system_prompt, content)
end
def call_llm_with_prompt(system_content, user_content = content)
make_api_call(
model: GPT_MODEL,
messages: [
{ role: 'system', content: system_content },
{ role: 'user', content: user_content }
]
)
end
def render_liquid_template(template_content, variables = {})
Liquid::Template.parse(template_content).render(variables)
end
def tone_rewrite_prompt(tone)
template = prompt_from_file('tone_rewrite')
render_liquid_template(template, 'tone' => tone)
end
def event_name
operation
end
end