43 lines
1.0 KiB
Ruby
43 lines
1.0 KiB
Ruby
class Captain::ReplySuggestionService < Captain::BaseTaskService
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pattr_initialize [:account!, :conversation_display_id!, :user!]
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def perform
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make_api_call(
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model: GPT_MODEL,
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messages: [
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{ role: 'system', content: system_prompt },
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{ role: 'user', content: formatted_conversation }
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]
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)
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end
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private
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def system_prompt
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template = prompt_from_file('reply')
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render_liquid_template(template, prompt_variables)
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end
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def prompt_variables
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{
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'channel_type' => conversation.inbox.channel_type,
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'agent_name' => user.name,
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'agent_signature' => user.message_signature.presence
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}
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end
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def render_liquid_template(template_content, variables = {})
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Liquid::Template.parse(template_content).render(variables)
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end
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def formatted_conversation
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LlmFormatter::ConversationLlmFormatter.new(conversation).format(token_limit: TOKEN_LIMIT)
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end
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def event_name
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'reply_suggestion'
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end
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end
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Captain::ReplySuggestionService.prepend_mod_with('Captain::ReplySuggestionService')
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