{ "GENERAL_SETTINGS": { "LIMIT_MESSAGES": { "CONVERSATION": "You have exceeded the conversation limit. Hacker plan allows only 500 conversations.", "INBOXES": "You have exceeded the inbox limit. Hacker plan only supports website live-chat. Additional inboxes like email, WhatsApp etc. require a paid plan.", "AGENTS": "You have exceeded the agent limit. Your plan only allows {allowedAgents} agents.", "NON_ADMIN": "Please contact your administrator to upgrade the plan and continue using all features." }, "TITLE": "Account settings", "SUBMIT": "Update settings", "BACK": "Back", "DISMISS": "Dismiss", "UPDATE": { "ERROR": "Could not update settings, try again!", "SUCCESS": "Successfully updated account settings" }, "ACCOUNT_DELETE_SECTION": { "TITLE": "Delete your Account", "NOTE": "Once you delete your account, all your data will be deleted.", "BUTTON_TEXT": "Delete Your Account", "CONFIRM": { "TITLE": "Delete Account", "MESSAGE": "Deleting your Account is irreversible. Enter your account name below to confirm you want to permanently delete it.", "BUTTON_TEXT": "Izbriši", "DISMISS": "Odustani", "PLACE_HOLDER": "Please type {accountName} to confirm" }, "SUCCESS": "Account marked for deletion", "FAILURE": "Could not delete account, try again!", "SCHEDULED_DELETION": { "TITLE": "Account Scheduled for Deletion", "MESSAGE_MANUAL": "This account is scheduled for deletion on {deletionDate}. This was requested by an administrator. You can cancel the deletion before this date.", "MESSAGE_INACTIVITY": "This account is scheduled for deletion on {deletionDate} due to account inactivity. You can cancel the deletion before this date.", "CLEAR_BUTTON": "Cancel Scheduled Deletion" } }, "FORM": { "ERROR": "Please fix form errors", "GENERAL_SECTION": { "TITLE": "General settings", "NOTE": "" }, "ACCOUNT_ID": { "TITLE": "Account ID", "NOTE": "This ID is required if you are building an API based integration" }, "AUTO_RESOLVE": { "TITLE": "Auto-resolve conversations", "NOTE": "This configuration would allow you to automatically resolve the conversation after a certain period of inactivity.", "DURATION": { "LABEL": "Inactivity duration", "HELP": "Time period of inactivity after which conversation is auto-resolved", "PLACEHOLDER": "30", "ERROR": "Auto resolve duration should be between 10 minutes and 999 days", "API": { "SUCCESS": "Auto resolve settings updated successfully", "ERROR": "Failed to update auto resolve settings" } }, "MESSAGE": { "LABEL": "Custom auto-resolution message", "PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity", "HELP": "Message sent to the customer after conversation is auto-resolved" }, "PREFERENCES": "Preferences", "LABEL": { "LABEL": "Add label after auto-resolution", "PLACEHOLDER": "Select a label" }, "IGNORE_WAITING": { "LABEL": "Skip conversations waiting for agent’s reply" }, "UPDATE_BUTTON": "Save Changes" }, "NAME": { "LABEL": "Account name", "PLACEHOLDER": "Your account name", "ERROR": "Please enter a valid account name" }, "LANGUAGE": { "LABEL": "Site language", "PLACEHOLDER": "Your account name", "ERROR": "" }, "DOMAIN": { "LABEL": "Incoming Email Domain", "PLACEHOLDER": "The domain where you will receive the emails", "ERROR": "" }, "SUPPORT_EMAIL": { "LABEL": "Support Email", "PLACEHOLDER": "Your company's support email", "ERROR": "" }, "AUTO_RESOLVE_IGNORE_WAITING": { "LABEL": "Exclude unattended conversations", "HELP": "When enabled, the system will skip resolving conversations that are still waiting for an agent's reply." }, "AUDIO_TRANSCRIPTION": { "TITLE": "Transcribe Audio Messages", "NOTE": "Automatically transcribe audio messages in conversations. Generate a text transcript whenever an audio message is sent or received, and display it alongside the message.", "API": { "SUCCESS": "Audio transcription setting updated successfully", "ERROR": "Failed to update audio transcription setting" } }, "AUTO_RESOLVE_DURATION": { "LABEL": "Inactivity duration for resolution", "HELP": "Duration after a conversation should auto resolve if there is no activity", "PLACEHOLDER": "30", "ERROR": "Auto resolve duration should be between 10 minutes and 999 days", "API": { "SUCCESS": "Auto resolve settings updated successfully", "ERROR": "Failed to update auto resolve settings" }, "UPDATE_BUTTON": "Update", "MESSAGE_LABEL": "Custom resolution message", "MESSAGE_PLACEHOLDER": "Conversation was marked resolved by system due to 15 days of inactivity", "MESSAGE_HELP": "This message is sent to the customer when a conversation is automatically resolved by the system due to inactivity." }, "FEATURES": { "INBOUND_EMAIL_ENABLED": "Conversation continuity with emails is enabled for your account.", "CUSTOM_EMAIL_DOMAIN_ENABLED": "You can receive emails in your custom domain now." } }, "UPDATE_CHATWOOT": "An update {latestChatwootVersion} for Chatwoot is available. Please update your instance.", "LEARN_MORE": "Learn more", "PAYMENT_PENDING": "Your payment is pending. Please update your payment information to continue using Chatwoot", "UPGRADE": "Upgrade to continue using Chatwoot", "LIMITS_UPGRADE": "Your account has exceeded the usage limits, please upgrade your plan to continue using Chatwoot", "OPEN_BILLING": "Open billing" }, "FORMS": { "MULTISELECT": { "ENTER_TO_SELECT": "Press enter to select", "ENTER_TO_REMOVE": "Press enter to remove", "NO_OPTIONS": "List is empty", "SELECT_ONE": "Select one", "SELECT": "Select" } }, "NOTIFICATIONS_PAGE": { "HEADER": "Notifications", "MARK_ALL_DONE": "Mark All Done", "DELETE_TITLE": "deleted", "UNREAD_NOTIFICATION": { "TITLE": "Unread Notifications", "ALL_NOTIFICATIONS": "View all notifications", "LOADING_UNREAD_MESSAGE": "Loading unread notifications...", "EMPTY_MESSAGE": "You have no unread notifications" }, "LIST": { "LOADING_MESSAGE": "Loading notifications...", "404": "No Notifications", "TABLE_HEADER": [ "Ime", "Phone Number", "Conversations", "Last Contacted" ] }, "TYPE_LABEL": { "conversation_creation": "New conversation", "conversation_assignment": "Conversation Assigned", "assigned_conversation_new_message": "New Message", "participating_conversation_new_message": "New Message", "conversation_mention": "Mention", "sla_missed_first_response": "SLA Missed", "sla_missed_next_response": "SLA Missed", "sla_missed_resolution": "SLA Missed" } }, "NETWORK": { "NOTIFICATION": { "OFFLINE": "Offline", "RECONNECTING": "Reconnecting...", "RECONNECT_SUCCESS": "Reconnected" }, "BUTTON": { "REFRESH": "Refresh" } }, "COMMAND_BAR": { "SEARCH_PLACEHOLDER": "Search or jump to", "SECTIONS": { "GENERAL": "General", "REPORTS": "Reports", "CONVERSATION": "Conversation", "BULK_ACTIONS": "Bulk Actions", "CHANGE_ASSIGNEE": "Change Assignee", "CHANGE_PRIORITY": "Promjena prioriteta", "CHANGE_TEAM": "Change Team", "SNOOZE_CONVERSATION": "Snooze Conversation", "ADD_LABEL": "Add label to the conversation", "REMOVE_LABEL": "Remove label from the conversation", "SETTINGS": "Settings", "AI_ASSIST": "AI Assist", "APPEARANCE": "Appearance", "SNOOZE_NOTIFICATION": "Snooze Notification" }, "COMMANDS": { "GO_TO_CONVERSATION_DASHBOARD": "Go to Conversation Dashboard", "GO_TO_CONTACTS_DASHBOARD": "Go to Contacts Dashboard", "GO_TO_REPORTS_OVERVIEW": "Go to Reports Overview", "GO_TO_CONVERSATION_REPORTS": "Go to Conversation Reports", "GO_TO_AGENT_REPORTS": "Go to Agent Reports", "GO_TO_LABEL_REPORTS": "Go to Label Reports", "GO_TO_INBOX_REPORTS": "Go to Inbox Reports", "GO_TO_TEAM_REPORTS": "Go to Team Reports", "GO_TO_SETTINGS_AGENTS": "Go to Agent Settings", "GO_TO_SETTINGS_TEAMS": "Go to Team Settings", "GO_TO_SETTINGS_INBOXES": "Go to Inbox Settings", "GO_TO_SETTINGS_LABELS": "Go to Label Settings", "GO_TO_SETTINGS_CANNED_RESPONSES": "Go to Canned Response Settings", "GO_TO_SETTINGS_APPLICATIONS": "Go to Application Settings", "GO_TO_SETTINGS_ACCOUNT": "Go to Account Settings", "GO_TO_SETTINGS_PROFILE": "Go to Profile Settings", "GO_TO_NOTIFICATIONS": "Go to Notifications", "ADD_LABELS_TO_CONVERSATION": "Add label to the conversation", "ASSIGN_AN_AGENT": "Assign an agent", "AI_ASSIST": "AI Assist", "ASSIGN_PRIORITY": "Dodijeli prioritet", "ASSIGN_A_TEAM": "Assign a team", "MUTE_CONVERSATION": "Mute conversation", "UNMUTE_CONVERSATION": "Unmute conversation", "REMOVE_LABEL_FROM_CONVERSATION": "Remove label from the conversation", "REOPEN_CONVERSATION": "Reopen conversation", "RESOLVE_CONVERSATION": "Resolve conversation", "SEND_TRANSCRIPT": "Send an email transcript", "SNOOZE_CONVERSATION": "Snooze Conversation", "UNTIL_NEXT_REPLY": "Until next reply", "UNTIL_NEXT_WEEK": "Until next week", "UNTIL_TOMORROW": "Until tomorrow", "UNTIL_NEXT_MONTH": "Until next month", "AN_HOUR_FROM_NOW": "Until an hour from now", "UNTIL_CUSTOM_TIME": "Custom...", "CHANGE_APPEARANCE": "Change Appearance", "LIGHT_MODE": "Light", "DARK_MODE": "Dark", "SYSTEM_MODE": "System", "SNOOZE_NOTIFICATION": "Snooze Notification" } }, "DASHBOARD_APPS": { "LOADING_MESSAGE": "Loading Dashboard App..." }, "COMMON": { "OR": "Or", "CLICK_HERE": "click here" } }