module Whatsapp::IncomingMessageServiceHelpers def download_attachment_file(attachment_payload) Down.download(inbox.channel.media_url(attachment_payload[:id]), headers: inbox.channel.api_headers) end def conversation_params { account_id: @inbox.account_id, inbox_id: @inbox.id, contact_id: @contact.id, contact_inbox_id: @contact_inbox.id } end def processed_params @processed_params ||= params end def account @account ||= inbox.account end def message_type messages_data.first[:type] end def message_content(message) # TODO: map interactive messages back to button messages in chatwoot message.dig(:text, :body) || message.dig(:button, :text) || message.dig(:interactive, :button_reply, :title) || message.dig(:interactive, :list_reply, :title) || message.dig(:name, :formatted_name) end def file_content_type(file_type) return :image if %w[image sticker].include?(file_type) return :audio if %w[audio voice].include?(file_type) return :video if ['video'].include?(file_type) return :location if ['location'].include?(file_type) return :contact if ['contacts'].include?(file_type) :file end def unprocessable_message_type?(message_type) %w[reaction ephemeral unsupported request_welcome].include?(message_type) end def processed_waid(waid) Whatsapp::PhoneNumberNormalizationService.new(inbox).normalize_and_find_contact_by_provider(waid, :cloud) end def error_webhook_event?(message) message.key?('errors') end def log_error(message) Rails.logger.warn "Whatsapp Error: #{message['errors'][0]['title']} - contact: #{message['from']}" end def process_in_reply_to(message) @in_reply_to_external_id = message['context']&.[]('id') end def find_message_by_source_id(source_id) return unless source_id @message = Message.find_by(source_id: source_id) end def lock_message_source_id! return false if messages_data.blank? Whatsapp::MessageDedupLock.new(messages_data.first[:id]).acquire! end end