{ "PROFILE_SETTINGS": { "LINK": "إعدادات الملف الشخصي", "TITLE": "إعدادات الملف الشخصي", "BTN_TEXT": "تعديل الملف الشخصي", "DELETE_AVATAR": "حذف الصورة الرمزية", "AVATAR_DELETE_SUCCESS": "تم حذف الصورة الشخصية بنجاح", "AVATAR_DELETE_FAILED": "حدث خطأ أثناء حذف الصورة الشخصية، الرجاء المحاولة مرة أخرى", "UPDATE_SUCCESS": "تم تحديث حسابك بنجاح", "PASSWORD_UPDATE_SUCCESS": "تم تغيير كلمة المرور بنجاح", "AFTER_EMAIL_CHANGED": "تم تحديث ملفك الشخصي بنجاح، الرجاء تسجيل الدخول مرة أخرى حيث أنه قد تم تغيير بيانات تسجيل الدخول الخاصة بك", "FORM": { "PICTURE": "صورة الملف الشخصي", "AVATAR": "صورة الملف الشخصي", "ERROR": "الرجاء إصلاح الأخطاء في النموذج", "REMOVE_IMAGE": "حذف", "UPLOAD_IMAGE": "رفع صورة", "UPDATE_IMAGE": "تحديث الصورة", "PROFILE_SECTION": { "TITLE": "الملف الشخصي", "NOTE": "عنوان بريدك الإلكتروني هو المعرف الخاص بك الذي ستستخدمه لتسجيل الدخول." }, "SEND_MESSAGE": { "TITLE": "أختصار إرسال الرسائل", "NOTE": "يمكنك تحديد أختصار (إما Enter أو Cmd/Ctrl+Enter) استنادًا إلى تفضيلك في الكتابة.", "UPDATE_SUCCESS": "تم تحديث الإعدادات الخاصة بك بنجاح", "CARD": { "ENTER_KEY": { "HEADING": "Enter (↵)", "CONTENT": "إرسال الرسائل بالضغط على مفتاح (Enter) بدلاً من النقر على زر الإرسال." }, "CMD_ENTER_KEY": { "HEADING": "Cmd/Ctrl + Enter ( + )", "CONTENT": "إرسال الرسائل بالضغط على Cmd/Ctrl + إدخال المفتاح بدلاً من النقر على زر الإرسال." } } }, "INTERFACE_SECTION": { "TITLE": "Interface", "NOTE": "Customize the look and feel of your Chatwoot dashboard.", "FONT_SIZE": { "TITLE": "Font size", "NOTE": "Adjust the text size across the dashboard based on your preference.", "UPDATE_SUCCESS": "Your font settings have been updated successfully", "UPDATE_ERROR": "There is an error while updating the font settings, please try again", "OPTIONS": { "SMALLER": "Smaller", "SMALL": "Small", "DEFAULT": "افتراضي", "LARGE": "Large", "LARGER": "Larger", "EXTRA_LARGE": "Extra Large" } }, "LANGUAGE": { "TITLE": "Preferred Language", "NOTE": "Choose the language you want to use.", "UPDATE_SUCCESS": "Your Language settings have been updated successfully", "UPDATE_ERROR": "There is an error while updating the language settings, please try again", "USE_ACCOUNT_DEFAULT": "Use account default" } }, "MESSAGE_SIGNATURE_SECTION": { "TITLE": "توقيع الرسالة الشخصية", "NOTE": "إنشاء توقيع رسالة فريدة تظهر في نهاية كل رسالة ترسلها من أي صندوق وارد. يمكنك أيضًا تضمين صورة داخلية، مدعومة في الدردشة المباشرة، والبريد الإلكتروني، وصناديق API الواردة.", "BTN_TEXT": "حفظ توقيع الرسالة", "API_ERROR": "تعذر إرسال الرسالة! حاول مرة أخرى", "API_SUCCESS": "تم حفظ التوقيع بنجاح", "IMAGE_UPLOAD_ERROR": "تعذر رفع الصورة! حاول مرة أخرى", "IMAGE_UPLOAD_SUCCESS": "تم إضافة الصورة بنجاح. الرجاء النقر على الحفظ لحفظ التوقيع", "IMAGE_UPLOAD_SIZE_ERROR": "حجم الصورة يجب أن يكون أقل من {size}MB" }, "MESSAGE_SIGNATURE": { "LABEL": "توقيع الرسالة", "ERROR": "توقيع الرسالة لا يمكن أن يكون فارغاً", "PLACEHOLDER": "أدخل توقيع رسالتك الشخصية هنا." }, "PASSWORD_SECTION": { "TITLE": "كلمة المرور", "NOTE": "تعديل كلمة المرور الخاصة بك سيعيد ضبط تسجيلات الدخول الخاصة بك في الأجهزة الأخرى.", "BTN_TEXT": "تغيير كلمة المرور" }, "SECURITY_SECTION": { "TITLE": "Security", "NOTE": "Manage additional security features for your account.", "MFA_BUTTON": "Manage Two-Factor Authentication" }, "ACCESS_TOKEN": { "TITLE": "رمز المصادقة", "NOTE": "يمكن استخدام هذا رمز المصادقة إذا كنت تبني تطبيقات API للتكامل مع Chatwoot", "COPY": "نسخ", "RESET": "Reset", "CONFIRM_RESET": "Are you sure?", "CONFIRM_HINT": "Click again to confirm", "RESET_SUCCESS": "Access token regenerated successfully", "RESET_ERROR": "Unable to regenerate access token. Please try again" }, "AUDIO_NOTIFICATIONS_SECTION": { "TITLE": "Audio Alerts", "NOTE": "Enable audio alerts in dashboard for new messages and conversations.", "PLAY": "Play sound", "ALERT_TYPES": { "NONE": "لا شيء", "MINE": "المعين", "ALL": "الكل", "ASSIGNED": "My assigned conversations", "UNASSIGNED": "Unassigned conversations", "NOTME": "Open conversations assigned to others" }, "ALERT_COMBINATIONS": { "NONE": "You haven't selected any options, you won't receive any audio alerts.", "ASSIGNED": "You'll receive alerts for conversations assigned to you.", "UNASSIGNED": "You'll receive alerts for any unassigned conversations.", "NOTME": "You'll receive alerts for conversations assigned to others.", "ASSIGNED+UNASSIGNED": "You'll receive alerts for your assigned conversations and any unattended ones.", "ASSIGNED+NOTME": "You'll receive alerts for conversations assigned to you and to others, but not for unassigned ones.", "NOTME+UNASSIGNED": "You'll receive alerts for unattended conversations and those assigned to others.", "ASSIGNED+NOTME+UNASSIGNED": "You'll receive alerts for all conversations." }, "ALERT_TYPE": { "TITLE": "تنبيه الأحداث للمحادثات", "NONE": "لا شيء", "ASSIGNED": "المحادثات المعينة", "ALL_CONVERSATIONS": "كل المحادثات" }, "DEFAULT_TONE": { "TITLE": "نغمة التنبيه:" }, "CONDITIONS": { "TITLE": "شروط التنبيه:", "CONDITION_ONE": "إرسال تنبيهات صوتية فقط إذا كانت نافذة المتصفح غير نشطة", "CONDITION_TWO": "إرسال تنبيهات كل 30 ثانية حتى يتم قراءة جميع المحادثات المعينة" }, "SOUND_PERMISSION_ERROR": "Autoplay is disabled in your browser. To hear alerts automatically, enable sound permission in your browser settings or interact with the page.", "READ_MORE": "اقرأ المزيد" }, "EMAIL_NOTIFICATIONS_SECTION": { "TITLE": "إشعارات البريد الإلكتروني", "NOTE": "قم بتحديث تفضيلات إشعار البريد الإلكتروني الخاص بك من هنا", "CONVERSATION_ASSIGNMENT": "إرسال إشعارات البريد الإلكتروني عند إسناد محادثة لي", "CONVERSATION_CREATION": "إرسال إشعارات للبريد الإلكتروني عند ورود محادثة جديدة", "CONVERSATION_MENTION": "إرسال إشعارات بالبريد الإلكتروني عندما يتم ذكرك في محادثة", "ASSIGNED_CONVERSATION_NEW_MESSAGE": "إرسال إشعارات البريد الإلكتروني عند إنشاء رسالة جديدة في محادثة موكلة", "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "إرسال إشعارات التنية عند إنشاء رسالة جديدة في محادثة موكلة", "SLA_MISSED_FIRST_RESPONSE": "Send email notifications when a conversation misses first response SLA", "SLA_MISSED_NEXT_RESPONSE": "Send email notifications when a conversation misses next response SLA", "SLA_MISSED_RESOLUTION": "Send email notifications when a conversation misses resolution SLA" }, "NOTIFICATIONS": { "TITLE": "Notification preferences", "TYPE_TITLE": "Notification type", "EMAIL": "البريد الإلكتروني", "PUSH": "الإشعارات الفورية", "TYPES": { "CONVERSATION_CREATED": "A new conversation is created", "CONVERSATION_ASSIGNED": "A conversation is assigned to you", "CONVERSATION_MENTION": "You are mentioned in a conversation", "ASSIGNED_CONVERSATION_NEW_MESSAGE": "A new message is created in an assigned conversation", "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "A new message is created in a participating conversation", "SLA_MISSED_FIRST_RESPONSE": "A conversation misses first response SLA", "SLA_MISSED_NEXT_RESPONSE": "A conversation misses next response SLA", "SLA_MISSED_RESOLUTION": "A conversation misses resolution SLA" }, "BROWSER_PERMISSION": "Enable push notifications for your browser so you’re able to receive them" }, "API": { "UPDATE_SUCCESS": "يتم تحديث إعدادات الإشعارات بنجاح", "UPDATE_ERROR": "حدث خطأ أثناء تحديث الإعدادات، الرجاء المحاولة مرة أخرى" }, "PUSH_NOTIFICATIONS_SECTION": { "TITLE": "إشعارات المتصفح", "NOTE": "قم بتحديث تفضيلات إشعارات المتصفح من هنا", "CONVERSATION_ASSIGNMENT": "إرسال إشعارات على المتصفح عند إسناد محادثة لي", "CONVERSATION_CREATION": "إرسال إشعارات المتصفح عند ورود محادثة جديدة", "CONVERSATION_MENTION": "إرسال إشعارات بالبريد الإلكتروني عندما يتم ذكرك او الاشارة اليك في محادثة", "ASSIGNED_CONVERSATION_NEW_MESSAGE": "إرسال إشعارات التنية عند إنشاء رسالة جديدة في محادثة موكلة", "PARTICIPATING_CONVERSATION_NEW_MESSAGE": "إرسال إشعارات التنية عند إنشاء رسالة جديدة في محادثة موكلة", "HAS_ENABLED_PUSH": "لقد قمت بتمكين الإشعارات لهذا المتصفح.", "REQUEST_PUSH": "تفعيل إشعارات المتصفح", "SLA_MISSED_FIRST_RESPONSE": "Send push notifications when a conversation misses first response SLA", "SLA_MISSED_NEXT_RESPONSE": "Send push notifications when a conversation misses next response SLA", "SLA_MISSED_RESOLUTION": "Send push notifications when a conversation misses resolution SLA" }, "PROFILE_IMAGE": { "LABEL": "صورة الملف الشخصي" }, "NAME": { "LABEL": "اسمك الكامل", "ERROR": "الرجاء إدخال اسم صالح", "PLACEHOLDER": "الرجاء إدخال اسمك الكامل" }, "DISPLAY_NAME": { "LABEL": "اسم العرض", "ERROR": "الرجاء إدخال اسم عرض صالح", "PLACEHOLDER": "الرجاء إدخال اسم العرض، سيتم عرض هذا في المحادثات" }, "AVAILABILITY": { "LABEL": "التوفر", "STATUS": { "ONLINE": "متصل", "BUSY": "مشغول", "OFFLINE": "غير متصل" }, "SET_AVAILABILITY_SUCCESS": "تم تعيين التوافر بنجاح", "SET_AVAILABILITY_ERROR": "تعذر تعيين التوافر، الرجاء المحاولة مرة أخرى", "IMPERSONATING_ERROR": "Cannot change availability while impersonating a user" }, "EMAIL": { "LABEL": "عنوان البريد الإلكتروني الخاص بك", "ERROR": "الرجاء إدخال عنوان بريد إلكتروني صحيح", "PLACEHOLDER": "الرجاء إدخال عنوان البريد الإلكتروني الخاص بك، سيتم عرضه في المحادثات" }, "CURRENT_PASSWORD": { "LABEL": "كلمة المرور الحالية", "ERROR": "الرجاء إدخال كلمة مرور جديدة", "PLACEHOLDER": "الرجاء إدخال كلمة مرور جديدة" }, "PASSWORD": { "LABEL": "كلمة مرور جديدة", "ERROR": "الرجاء إدخال كلمة مرور بطول 6 أحرف أو أكثر", "PLACEHOLDER": "الرجاء إدخال كلمة مرور جديدة" }, "PASSWORD_CONFIRMATION": { "LABEL": "تأكيد كلمة المرور الجديدة", "ERROR": "تأكيد كلمة المرور يجب أن تتطابق", "PLACEHOLDER": "الرجاء إعادة إدخال كلمة المرور" } } }, "SIDEBAR_ITEMS": { "CHANGE_AVAILABILITY_STATUS": "يتغيرون", "CHANGE_ACCOUNTS": "Switch account", "SWITCH_ACCOUNT": "Switch account", "CONTACT_SUPPORT": "Contact support", "SELECTOR_SUBTITLE": "اختر حساباً من القائمة التالية", "PROFILE_SETTINGS": "Profile settings", "YEAR_IN_REVIEW": "Year in Review", "KEYBOARD_SHORTCUTS": "Keyboard shortcuts", "APPEARANCE": "Change appearance", "SUPER_ADMIN_CONSOLE": "SuperAdmin console", "DOCS": "Read documentation", "CHANGELOG": "Changelog", "LOGOUT": "Log out" }, "APP_GLOBAL": { "TRIAL_MESSAGE": "أيام متبقية من الفترة التجريبية.", "TRAIL_BUTTON": "اشترك الآن", "DELETED_USER": "المستخدم المحذوف", "EMAIL_VERIFICATION_PENDING": "يبدو أنك لم تتحقق من عنوان بريدك الإلكتروني بعد. الرجاء التحقق من صندوق الوارد الخاص بك للتحقق من البريد الإلكتروني.", "RESEND_VERIFICATION_MAIL": "إعادة إرسال رسالة التحقق", "EMAIL_VERIFICATION_SENT": "تم إرسال البريد الإلكتروني للتحقق. الرجاء التحقق من البريد الوارد الخاص بك.", "ACCOUNT_SUSPENDED": { "TITLE": "تم تعليق الحساب", "MESSAGE": "تم تعليق حسابك. يرجى الاتصال بفريق الدعم للمزيد من المعلومات." }, "NO_ACCOUNTS": { "TITLE": "No account found", "MESSAGE_CLOUD": "You are not part of any accounts right now. If you think this is a mistake, please reach out to our support team.", "MESSAGE_SELF_HOSTED": "You are not part of any accounts right now. Please reach out to your administrator.", "LOGOUT": "Log out" } }, "COMPONENTS": { "CODE": { "BUTTON_TEXT": "نسخ", "CODEPEN": "فتح في CodePen", "COPY_SUCCESSFUL": "تم نسخ الكود إلى الحافظة بنجاح" }, "SHOW_MORE_BLOCK": { "SHOW_MORE": "إظهار المزيد", "SHOW_LESS": "إظهار أقل" }, "FILE_BUBBLE": { "DOWNLOAD": "تنزيل", "UPLOADING": "جاري الرفع...", "INSTAGRAM_STORY_UNAVAILABLE": "هذه القصة لم تعد متاحة." }, "LOCATION_BUBBLE": { "SEE_ON_MAP": "مشاهدة على الخريطة" }, "FORM_BUBBLE": { "SUBMIT": "إرسال" }, "MEDIA": { "IMAGE_UNAVAILABLE": "This image is no longer available.", "LOADING_FAILED": "Loading failed" } }, "CONFIRM_EMAIL": "جار التحقق...", "SETTINGS": { "INBOXES": { "NEW_INBOX": "إضافة قناة تواصل" } }, "SIDEBAR": { "NO_ITEMS": "No items", "CURRENTLY_VIEWING_ACCOUNT": "مشاهدة حاليا:", "SWITCH": "تبديل", "INBOX_VIEW": "Inbox View", "CONVERSATIONS": "المحادثات", "INBOX": "My Inbox", "ALL_CONVERSATIONS": "كل المحادثات", "MENTIONED_CONVERSATIONS": "الإشارات", "PARTICIPATING_CONVERSATIONS": "شارك", "UNATTENDED_CONVERSATIONS": "بدون حضور", "REPORTS": "التقارير", "SETTINGS": "الإعدادات", "CONTACTS": "جهات الاتصال", "ACTIVE": "مفعل", "COMPANIES": "Companies", "ALL_COMPANIES": "All Companies", "CAPTAIN": "قائد", "CAPTAIN_ASSISTANTS": "Assistants", "CAPTAIN_DOCUMENTS": "Documents", "CAPTAIN_RESPONSES": "FAQs", "CAPTAIN_TOOLS": "Tools", "CAPTAIN_SCENARIOS": "Scenarios", "CAPTAIN_PLAYGROUND": "Playground", "CAPTAIN_INBOXES": "قنوات التواصل", "CAPTAIN_SETTINGS": "الإعدادات", "HOME": "الرئيسية", "AGENTS": "وكيل الدعم", "AGENT_BOTS": "الروبوتات", "AUDIT_LOGS": "سجلات التدقيق", "INBOXES": "قنوات التواصل", "NOTIFICATIONS": "الإشعارات", "CANNED_RESPONSES": "الردود الجاهزة", "INTEGRATIONS": "خيارات الربط", "PROFILE_SETTINGS": "إعدادات الملف الشخصي", "ACCOUNT_SETTINGS": "إعدادات الحساب", "APPLICATIONS": "التطبيقات", "LABELS": "الوسوم", "CUSTOM_ATTRIBUTES": "سمات مخصصة", "AUTOMATION": "الأتمتة", "MACROS": "ماكروس", "TEAMS": "الفرق", "BILLING": "الفواتير", "CUSTOM_VIEWS_FOLDER": "المجلدات", "CUSTOM_VIEWS_SEGMENTS": "الأجزاء", "ALL_CONTACTS": "جميع جهات الاتصال", "TAGGED_WITH": "مشار إليه بواسطة", "NEW_LABEL": "علامة جديدة", "NEW_TEAM": "فريق جديد", "NEW_INBOX": "صندوق الوارد الجديد", "REPORTS_CONVERSATION": "المحادثات", "CSAT": "تقييم رضاء العملاء", "LIVE_CHAT": "Live Chat", "SMS": "SMS", "WHATSAPP": "واتساب", "CAMPAIGNS": "الحملات", "ONGOING": "جارية", "ONE_OFF": "إيقاف واحد", "REPORTS_SLA": "SLA", "REPORTS_BOT": "رد آلي", "REPORTS_AGENT": "وكيل الدعم", "REPORTS_LABEL": "الوسوم", "REPORTS_INBOX": "صندوق الوارد", "REPORTS_TEAM": "الفريق", "AGENT_ASSIGNMENT": "Agent Assignment", "SET_AVAILABILITY_TITLE": "تعيين نفسك كـ", "SET_YOUR_AVAILABILITY": "قم بتعيين توافرك", "SLA": "SLA", "CUSTOM_ROLES": "Custom Roles", "BETA": "تجريبي", "REPORTS_OVERVIEW": "نظرة عامة", "REAUTHORIZE": "انتهت صلاحية اتصال صندوق الوارد الخاص بك، يرجى إعادة الاتصال\n لمواصلة تلقي وإرسال الرسائل", "HELP_CENTER": { "TITLE": "مركز المساعدة", "ARTICLES": "Articles", "CATEGORIES": "الفئات", "LOCALES": "اللغات", "SETTINGS": "الإعدادات" }, "CHANNELS": "القنوات", "SET_AUTO_OFFLINE": { "TEXT": "وضع علامة غير متصل تلقائيا", "INFO_TEXT": "السماح للنظام بوضع علامة غير متصل تلقائياً عند عدم استخدام التطبيق أو لوحة التحكم.", "INFO_SHORT": "Automatically mark offline when you aren't using the app." }, "DOCS": "قراءة المستندات", "SECURITY": "Security" }, "BILLING_SETTINGS": { "TITLE": "الفواتير", "DESCRIPTION": "Manage your subscription here, upgrade your plan and get more for your team.", "CURRENT_PLAN": { "TITLE": "الباقة الحالية", "PLAN_NOTE": "أنت مشترك حاليا في باقة**{plan}** مع تراخيص **{quantity}**", "SEAT_COUNT": "Number of seats", "RENEWS_ON": "Renews on" }, "VIEW_PRICING": "View Pricing", "MANAGE_SUBSCRIPTION": { "TITLE": "إدارة الاشتراك الخاص بك", "DESCRIPTION": "عرض فواتيرك السابقة، تحرير تفاصيل الفوترة الخاصة بك، أو إلغاء اشتراكك.", "BUTTON_TXT": "الذهاب إلى بوابة الفوترة" }, "CAPTAIN": { "TITLE": "قائد", "DESCRIPTION": "Manage usage and credits for Captain AI.", "BUTTON_TXT": "Buy more credits", "DOCUMENTS": "Documents", "RESPONSES": "Responses", "UPGRADE": "Captain is not available on the free plan, upgrade now to get access to assistants, copilot and more.", "REFRESH_CREDITS": "تحديث" }, "CHAT_WITH_US": { "TITLE": "تحتاج مساعدة؟", "DESCRIPTION": "هل تواجه أي مشاكل في الفواتير؟ نحن هنا للمساعدة.", "BUTTON_TXT": "تحدث الينا" }, "NO_BILLING_USER": "حساب الفوترة الخاص بك قيد الإعداد. الرجاء تحديث الصفحة وحاول مرة أخرى.", "TOPUP": { "BUY_CREDITS": "Buy more credits", "MODAL_TITLE": "Buy AI Credits", "MODAL_DESCRIPTION": "Purchase additional credits for Captain AI.", "CREDITS": "CREDITS", "ONE_TIME": "one-time", "POPULAR": "Most Popular", "NOTE_TITLE": "ملاحظة:", "NOTE_DESCRIPTION": "Credits are added immediately and expire in 6 months. An active subscription is required to use credits. Purchased credits are consumed after your monthly plan credits.", "CANCEL": "إلغاء", "PURCHASE": "Purchase Credits", "LOADING": "Loading options...", "FETCH_ERROR": "Failed to load credit options. Please try again.", "PURCHASE_ERROR": "Failed to process purchase. Please try again.", "PURCHASE_SUCCESS": "Successfully added {credits} credits to your account", "CONFIRM": { "TITLE": "Confirm Purchase", "DESCRIPTION": "You are about to purchase {credits} credits for {amount}.", "INSTANT_DEDUCTION_NOTE": "Your saved card will be charged immediately upon confirmation.", "GO_BACK": "العودة للخلف", "CONFIRM_PURCHASE": "Confirm Purchase" } } }, "SECURITY_SETTINGS": { "TITLE": "Security", "DESCRIPTION": "Manage your account security settings.", "LINK_TEXT": "Learn more about SAML SSO", "SAML_DISABLED_MESSAGE": "SAML SSO is currently disabled. Please contact your administrator to enable this feature.", "SAML": { "TITLE": "SAML SSO", "NOTE": "Configure SAML single sign-on for your account. Users will authenticate through your identity provider instead of using email/password.", "ACS_URL": { "LABEL": "ACS URL", "TOOLTIP": "Assertion Consumer Service URL - Configure this URL in your IdP as the destination for SAML responses" }, "SSO_URL": { "LABEL": "SSO URL", "HELP": "The URL where SAML authentication requests will be sent", "PLACEHOLDER": "https://your-idp.com/saml/sso" }, "CERTIFICATE": { "LABEL": "Signing certificate in PEM format", "HELP": "The public certificate from your identity provider used to verify SAML responses", "PLACEHOLDER": "-----BEGIN CERTIFICATE-----\nMIIC..." }, "FINGERPRINT": { "LABEL": "Fingerprint", "TOOLTIP": "SHA-1 fingerprint of the certificate - Use this to verify the certificate in your IdP configuration" }, "COPY_SUCCESS": "تم نسخ الكود إلى الحافظة بنجاح", "SP_ENTITY_ID": { "LABEL": "SP Entity ID", "HELP": "Unique identifier for this application as a service provider (auto-generated).", "TOOLTIP": "Unique identifier for Chatwoot as the Service Provider - Configure this in your IdP settings" }, "IDP_ENTITY_ID": { "LABEL": "Identity Provider Entity ID", "HELP": "Unique identifier for your identity provider (usually found in IdP configuration)", "PLACEHOLDER": "https://your-idp.com/saml" }, "UPDATE_BUTTON": "Update SAML Settings", "API": { "SUCCESS": "SAML settings updated successfully", "ERROR": "Failed to update SAML settings", "ERROR_LOADING": "Failed to load SAML settings", "DISABLED": "SAML settings disabled successfully" }, "VALIDATION": { "REQUIRED_FIELDS": "SSO URL, Identity Provider Entity ID, and Certificate are required fields", "SSO_URL_ERROR": "Please enter a valid SSO URL", "CERTIFICATE_ERROR": "Certificate is required", "IDP_ENTITY_ID_ERROR": "Identity Provider Entity ID is required" }, "ENTERPRISE_PAYWALL": { "AVAILABLE_ON": "The SAML SSO feature is only available in the Enterprise plans.", "UPGRADE_PROMPT": "Upgrade to an Enterprise plan to access SAML single sign-on and other advanced security features.", "ASK_ADMIN": "Please reach out to your administrator for the upgrade." }, "PAYWALL": { "TITLE": "Upgrade to enable SAML SSO", "AVAILABLE_ON": "The SAML SSO feature is only available in the Enterprise plans.", "UPGRADE_PROMPT": "Upgrade your plan to get access to SAML single sign-on and other advanced features.", "UPGRADE_NOW": "Upgrade now", "CANCEL_ANYTIME": "You can change or cancel your plan anytime" }, "ATTRIBUTE_MAPPING": { "TITLE": "SAML Attribute Setup", "DESCRIPTION": "The following attribute mappings must be configured in your identity provider" }, "INFO_SECTION": { "TITLE": "Service Provider Information", "TOOLTIP": "Copy these values and configure them in your Identity Provider to establish the SAML connection" } } }, "CREATE_ACCOUNT": { "NO_ACCOUNT_WARNING": "أوه! لم نتمكن من العثور على الحساب. الرجاء إنشاء حساب جديد للمتابعة.", "NEW_ACCOUNT": "حساب جديد", "SELECTOR_SUBTITLE": "إنشاء حساب جديد", "API": { "SUCCESS_MESSAGE": "تم إنشاء الحساب بنجاح", "EXIST_MESSAGE": "الحساب موجود بالفعل", "ERROR_MESSAGE": "تعذر الاتصال بالخادم، الرجاء المحاولة مرة أخرى لاحقاً" }, "FORM": { "NAME": { "LABEL": "اسم المنشأة", "PLACEHOLDER": "مؤسسة Wayne" }, "SUBMIT": "إرسال", "CANCEL": "إلغاء" } }, "KEYBOARD_SHORTCUTS": { "TOGGLE_MODAL": "عرض جميع الاختصارات", "TITLE": { "OPEN_CONVERSATION": "فتح المحادثة", "RESOLVE_AND_NEXT": "حل وانتقل إلى التالي", "NAVIGATE_DROPDOWN": "تصفح العناصر المنسدلة", "RESOLVE_CONVERSATION": "إعادة فتح المحادثة", "GO_TO_CONVERSATION_DASHBOARD": "الذهاب إلى لوحة المحادثة", "ADD_ATTACHMENT": "إضافة مرفقات", "GO_TO_CONTACTS_DASHBOARD": "الذهاب إلى لوحة جهات الاتصال", "TOGGLE_SIDEBAR": "تبديل الشريط الجانبي", "GO_TO_REPORTS_SIDEBAR": "الذهاب إلى شريط التقارير الجانبي", "MOVE_TO_NEXT_TAB": "نقل إلى علامة التبويب التالية في قائمة المحادثات", "GO_TO_SETTINGS": "انتقل إلى الإعدادات", "SWITCH_TO_PRIVATE_NOTE": "التبديل إلى الملاحظة الخاصة", "SWITCH_TO_REPLY": "التبديل إلى الرد", "TOGGLE_SNOOZE_DROPDOWN": "تبديل القائمة المنسدلة" } }, "ASSIGNMENT_POLICY": { "INDEX": { "HEADER": { "TITLE": "Agent assignment", "DESCRIPTION": "Define policies to effectively manage workload and route conversations based on the needs of inboxes and agents. Learn more here" }, "ASSIGNMENT_POLICY": { "TITLE": "Assignment policy", "DESCRIPTION": "Manage how conversations get assigned in inboxes.", "FEATURES": [ "Assign by conversations evenly or by available capacity", "Add fair distribution rules to avoid overloading any agent", "Add inboxes to a policy - one policy per inbox" ] }, "AGENT_CAPACITY_POLICY": { "TITLE": "Agent capacity policy", "DESCRIPTION": "Manage workload for agents.", "FEATURES": [ "Define maximum conversations per inbox", "Create exceptions based on labels and time", "Add agents to a policy - one policy per agent" ] } }, "AGENT_ASSIGNMENT_POLICY": { "INDEX": { "HEADER": { "TITLE": "Assignment policy", "CREATE_POLICY": "New policy" }, "CARD": { "ORDER": "Order", "PRIORITY": "الأولوية", "ACTIVE": "مفعل", "INACTIVE": "Inactive", "POPOVER": "Added inboxes", "EDIT": "تعديل" }, "NO_RECORDS_FOUND": "No assignment policies found" }, "CREATE": { "HEADER": { "TITLE": "Create assignment policy" }, "CREATE_BUTTON": "Create policy", "API": { "SUCCESS_MESSAGE": "Assignment policy created successfully", "ERROR_MESSAGE": "Failed to create assignment policy" } }, "EDIT": { "HEADER": { "TITLE": "Edit assignment policy" }, "EDIT_BUTTON": "Update policy", "CONFIRM_ADD_INBOX_DIALOG": { "TITLE": "Add inbox", "DESCRIPTION": "{inboxName} inbox is already linked to another policy. Are you sure you want to link it to this policy? It will be unlinked from the other policy.", "CONFIRM_BUTTON_LABEL": "Continue", "CANCEL_BUTTON_LABEL": "إلغاء" }, "API": { "SUCCESS_MESSAGE": "Assignment policy updated successfully", "ERROR_MESSAGE": "Failed to update assignment policy" }, "INBOX_API": { "ADD": { "SUCCESS_MESSAGE": "Inbox added to policy successfully", "ERROR_MESSAGE": "Failed to add inbox to policy" }, "REMOVE": { "SUCCESS_MESSAGE": "Inbox removed from policy successfully", "ERROR_MESSAGE": "Failed to remove inbox from policy" } } }, "FORM": { "NAME": { "LABEL": "Policy name:", "PLACEHOLDER": "Enter policy name" }, "DESCRIPTION": { "LABEL": "الوصف:", "PLACEHOLDER": "أدخل الوصف" }, "STATUS": { "LABEL": "الحالة:", "PLACEHOLDER": "اختر الحالة", "ACTIVE": "Policy is active", "INACTIVE": "Policy is inactive" }, "ASSIGNMENT_ORDER": { "LABEL": "Assignment order", "ROUND_ROBIN": { "LABEL": "Round robin", "DESCRIPTION": "Assign conversations evenly among agents." }, "BALANCED": { "LABEL": "Balanced", "DESCRIPTION": "Assign conversations based on available capacity." } }, "ASSIGNMENT_PRIORITY": { "LABEL": "Assignment priority", "EARLIEST_CREATED": { "LABEL": "Earliest created", "DESCRIPTION": "The conversation that was created first gets assigned first." }, "LONGEST_WAITING": { "LABEL": "Longest waiting", "DESCRIPTION": "The conversation waiting the longest gets assigned first." } }, "FAIR_DISTRIBUTION": { "LABEL": "Fair distribution policy", "DESCRIPTION": "Set the maximum number of conversations that can be assigned per agent within a time window to avoid overloading any one agent. This required field defaults to 100 conversations per hour.", "INPUT_MAX": "Assign max", "DURATION": "Conversations per agent in every" }, "INBOXES": { "LABEL": "Added inboxes", "DESCRIPTION": "Add inboxes for which this policy will be applicable.", "ADD_BUTTON": "Add inbox", "DROPDOWN": { "SEARCH_PLACEHOLDER": "Search and select inboxes to add", "ADD_BUTTON": "إضافة" }, "EMPTY_STATE": "No inboxes added to this policy, add an inbox to get started", "API": { "SUCCESS_MESSAGE": "Inbox successfully added to policy", "ERROR_MESSAGE": "Failed to add inbox to policy" } } }, "DELETE_POLICY": { "SUCCESS_MESSAGE": "Assignment policy deleted successfully", "ERROR_MESSAGE": "Failed to delete assignment policy" } }, "AGENT_CAPACITY_POLICY": { "INDEX": { "HEADER": { "TITLE": "Agent capacity", "CREATE_POLICY": "New policy" }, "CARD": { "POPOVER": "Added agents", "EDIT": "تعديل" }, "NO_RECORDS_FOUND": "No agent capacity policies found" }, "CREATE": { "HEADER": { "TITLE": "Create agent capacity policy" }, "CREATE_BUTTON": "Create policy", "API": { "SUCCESS_MESSAGE": "Agent capacity policy created successfully", "ERROR_MESSAGE": "Failed to create agent capacity policy" } }, "EDIT": { "HEADER": { "TITLE": "Edit agent capacity policy" }, "EDIT_BUTTON": "Update policy", "CONFIRM_ADD_AGENT_DIALOG": { "TITLE": "Add agent", "DESCRIPTION": "{agentName} is already linked to another policy. Are you sure you want to link it to this policy? It will be unlinked from the other policy.", "CONFIRM_BUTTON_LABEL": "Continue", "CANCEL_BUTTON_LABEL": "إلغاء" }, "API": { "SUCCESS_MESSAGE": "Agent capacity policy updated successfully", "ERROR_MESSAGE": "Failed to update agent capacity policy" }, "AGENT_API": { "ADD": { "SUCCESS_MESSAGE": "Agent added to policy successfully", "ERROR_MESSAGE": "Failed to add agent to policy" }, "REMOVE": { "SUCCESS_MESSAGE": "Agent removed from policy successfully", "ERROR_MESSAGE": "Failed to remove agent from policy" } } }, "FORM": { "NAME": { "LABEL": "Policy name:", "PLACEHOLDER": "Enter policy name" }, "DESCRIPTION": { "LABEL": "الوصف:", "PLACEHOLDER": "أدخل الوصف" }, "INBOX_CAPACITY_LIMIT": { "LABEL": "Inbox capacity limits", "ADD_BUTTON": "Add inbox", "FIELD": { "SELECT_INBOX": "Select inbox", "MAX_CONVERSATIONS": "Max conversations", "SET_LIMIT": "Set limit" }, "EMPTY_STATE": "No inbox limit set" }, "EXCLUSION_RULES": { "LABEL": "Exclusion rules", "DESCRIPTION": "Conversations that satisfy the following conditions would not count towards agent capacity", "TAGS": { "LABEL": "Exclude conversations tagged with specific labels", "ADD_TAG": "add tag", "DROPDOWN": { "SEARCH_PLACEHOLDER": "Search and select tags to add" }, "EMPTY_STATE": "No tags added to this policy." }, "DURATION": { "LABEL": "Exclude conversations older than a specified duration", "PLACEHOLDER": "Set time" } }, "USERS": { "LABEL": "Assigned agents", "DESCRIPTION": "Add agents for which this policy will be applicable.", "ADD_BUTTON": "Add agent", "DROPDOWN": { "SEARCH_PLACEHOLDER": "Search and select agents to add", "ADD_BUTTON": "إضافة" }, "EMPTY_STATE": "No agents added", "API": { "SUCCESS_MESSAGE": "Agent successfully added to policy", "ERROR_MESSAGE": "Failed to add agent to policy" } } }, "DELETE_POLICY": { "SUCCESS_MESSAGE": "Agent capacity policy deleted successfully", "ERROR_MESSAGE": "Failed to delete agent capacity policy" } }, "DELETE_POLICY": { "TITLE": "Delete policy", "DESCRIPTION": "Are you sure you want to delete this policy? This action cannot be undone.", "CONFIRM_BUTTON_LABEL": "حذف", "CANCEL_BUTTON_LABEL": "إلغاء" } } }