###### Captain Agent Tools Configuration ####### # id: Tool identifier used to resolve the class (Captain::Tools::{PascalCase(id)}Tool) # title: Human-readable tool name for frontend display # description: Brief description of what the tool does # icon: Icon name for frontend display (frontend icon system) ####################################################### - id: add_contact_note title: 'Add Contact Note' description: 'Add a note to a contact profile' icon: 'note-add' - id: add_private_note title: 'Add Private Note' description: 'Add a private note to a conversation (internal only)' icon: 'eye-off' - id: update_priority title: 'Update Priority' description: 'Update conversation priority level' icon: 'exclamation-triangle' - id: add_label_to_conversation title: 'Add Label to Conversation' description: 'Add a label to a conversation' icon: 'tag' - id: faq_lookup title: 'FAQ Lookup' description: 'Search FAQ responses using semantic similarity' icon: 'search' - id: resolve_conversation title: 'Resolve Conversation' description: 'Resolve a conversation when the issue has been addressed' icon: 'checkmark' - id: handoff title: 'Handoff to Human' description: 'Hand off the conversation to a human agent' icon: 'user-switch'