require 'rails_helper' RSpec.describe Conversations::ResolutionJob do subject(:job) { described_class.perform_later(account: account) } let!(:account) { create(:account) } let(:label) { create(:label, title: 'auto-resolved', account: account) } let!(:conversation) { create(:conversation, account: account) } it 'enqueues the job' do expect { job }.to have_enqueued_job(described_class) .with(account: account) .on_queue('low') end it 'does nothing when there is no auto resolve duration' do described_class.perform_now(account: account) expect(conversation.reload.status).to eq('open') end context 'when auto_resolve_ignore_waiting is true' do it 'resolves non-waiting conversations if time of inactivity is more than auto resolve duration' do account.update(auto_resolve_after: 14_400, auto_resolve_ignore_waiting: true) # 10 days in minutes conversation.update(last_activity_at: 13.days.ago, waiting_since: nil) described_class.perform_now(account: account) expect(conversation.reload.status).to eq('resolved') end it 'does not resolve waiting conversations even if time of inactivity is more than auto resolve duration' do account.update(auto_resolve_after: 14_400, auto_resolve_ignore_waiting: true) # 10 days in minutes conversation.update(last_activity_at: 13.days.ago, waiting_since: 13.days.ago) described_class.perform_now(account: account) expect(conversation.reload.status).to eq('open') end end context 'when auto_resolve_ignore_waiting is false' do it 'resolves all conversations if time of inactivity is more than auto resolve duration' do account.update(auto_resolve_after: 14_400, auto_resolve_ignore_waiting: false) # 10 days in minutes # Create one waiting conversation and one non-waiting conversation waiting_conversation = create(:conversation, account: account, last_activity_at: 13.days.ago, waiting_since: 13.days.ago) non_waiting_conversation = create(:conversation, account: account, last_activity_at: 13.days.ago, waiting_since: nil) described_class.perform_now(account: account) expect(waiting_conversation.reload.status).to eq('resolved') expect(non_waiting_conversation.reload.status).to eq('resolved') end end # When a contact is deleted, there's a brief window (~50-150ms) where contact_id becomes nil # but conversations still exist. If ResolutionJob runs during this window, muted? can crash # trying to call blocked? on nil. Fixes # (issue). it 'skips orphan conversations without a contact' do account.update(auto_resolve_after: 14_400, auto_resolve_ignore_waiting: false) # 10 days in minutes orphan_conversation = create(:conversation, account: account, last_activity_at: 13.days.ago, waiting_since: nil) orphan_conversation.update_columns(contact_id: nil, contact_inbox_id: nil) # rubocop:disable Rails/SkipsModelValidations resolvable_conversation = create(:conversation, account: account, last_activity_at: 13.days.ago, waiting_since: nil) described_class.perform_now(account: account) expect(orphan_conversation.reload.status).to eq('open') expect(resolvable_conversation.reload.status).to eq('resolved') end it 'adds a label after resolution' do account.update(auto_resolve_label: 'auto-resolved', auto_resolve_after: 14_400) conversation = create(:conversation, account: account, last_activity_at: 13.days.ago, waiting_since: 13.days.ago) described_class.perform_now(account: account) expect(conversation.reload.status).to eq('resolved') expect(conversation.reload.label_list).to include('auto-resolved') end it 'resolves only a limited number of conversations in a single execution' do stub_const('Limits::BULK_ACTIONS_LIMIT', 2) account.update(auto_resolve_after: 14_400, auto_resolve_ignore_waiting: false) # 10 days in minutes create_list(:conversation, 3, account: account, last_activity_at: 13.days.ago) described_class.perform_now(account: account) expect(account.conversations.resolved.count).to eq(Limits::BULK_ACTIONS_LIMIT) end end