{ "CSAT": { "TITLE": "Ocenite razgovor", "PLACEHOLDER": "Recite nam viลกe...", "RATINGS": { "POOR": "๐Ÿ˜ž Poor", "FAIR": "๐Ÿ˜‘ Fair", "AVERAGE": "๐Ÿ˜ Average", "GOOD": "๐Ÿ˜€ Good", "EXCELLENT": "๐Ÿ˜ Excellent" } } }