{ "CSAT": { "TITLE": "Bewerten Sie Ihre Konversation", "PLACEHOLDER": "ErzΓ€hlen Sie uns mehr...", "RATINGS": { "POOR": "😞 Poor", "FAIR": "πŸ˜‘ Fair", "AVERAGE": "😐 Average", "GOOD": "πŸ˜€ Good", "EXCELLENT": "😍 Excellent" } } }