{ "MACROS": { "HEADER": "Macros", "DESCRIPTION": "A macro is a set of saved actions that help customer service agents easily complete tasks. The agents can define a set of actions like tagging a conversation with a label, sending an email transcript, updating a custom attribute, etc., and they can run these actions in a single click.", "LEARN_MORE": "Learn more about macros", "HEADER_BTN_TXT": "Add a new macro", "HEADER_BTN_TXT_SAVE": "Save macro", "LOADING": "Fetching macros", "ERROR": "Something went wrong. Please try again", "ORDER_INFO": "Macros will run in the order you add your actions. You can rearrange them by dragging them by the handle beside each node.", "ADD": { "FORM": { "NAME": { "LABEL": "Macro name", "PLACEHOLDER": "Enter a name for your macro", "ERROR": "Name is required for creating a macro" }, "ACTIONS": { "LABEL": "การกระทำ" } }, "API": { "SUCCESS_MESSAGE": "Macro added successfully", "ERROR_MESSAGE": "Unable to create macro, Please try again later" } }, "LIST": { "TABLE_HEADER": { "NAME": "ชื่อ", "CREATED BY": "Created by", "LAST_UPDATED_BY": "Last updated by", "VISIBILITY": "Visibility" }, "404": "No macros found" }, "DELETE": { "TOOLTIP": "Delete macro", "CONFIRM": { "MESSAGE": "คุณต้องการที่จะลบไหม ", "YES": "เอาเลย", "NO": "ไม่" }, "API": { "SUCCESS_MESSAGE": "Macro deleted successfully", "ERROR_MESSAGE": "There was an error deleting the macro. Please try again later" } }, "EDIT": { "TOOLTIP": "Edit macro", "API": { "SUCCESS_MESSAGE": "Macro updated successfully", "ERROR_MESSAGE": "Could not update Macro, Please try again later" } }, "EDITOR": { "START_FLOW": "Start Flow", "END_FLOW": "End Flow", "LOADING": "Fetching macro", "ADD_BTN_TOOLTIP": "Add new action", "DELETE_BTN_TOOLTIP": "Delete Action", "VISIBILITY": { "LABEL": "Macro Visibility", "GLOBAL": { "LABEL": "Public", "DESCRIPTION": "This macro is available publicly for all agents in this account." }, "PERSONAL": { "LABEL": "Private", "DESCRIPTION": "This macro will be private to you and not be available to others." } } }, "EXECUTE": { "BUTTON_TOOLTIP": "Execute", "PREVIEW": "Preview Macro", "EXECUTED_SUCCESSFULLY": "Macro executed successfully" }, "ERRORS": { "ATTRIBUTE_KEY_REQUIRED": "Attribute key is required", "FILTER_OPERATOR_REQUIRED": "Filter operator is required", "VALUE_REQUIRED": "โปรดระบุค่า", "VALUE_MUST_BE_BETWEEN_1_AND_998": "Value must be between 1 and 998", "ACTION_PARAMETERS_REQUIRED": "Action parameters are required", "ATLEAST_ONE_CONDITION_REQUIRED": "At least one condition is required", "ATLEAST_ONE_ACTION_REQUIRED": "At least one action is required" }, "ACTIONS": { "ASSIGN_TEAM": "Assign a Team", "ASSIGN_AGENT": "Assign an Agent", "ADD_LABEL": "Add a Label", "REMOVE_LABEL": "Remove a Label", "REMOVE_ASSIGNED_TEAM": "Remove Assigned Team", "SEND_EMAIL_TRANSCRIPT": "Send an Email Transcript", "MUTE_CONVERSATION": "ระงับการสนทนา", "SNOOZE_CONVERSATION": "พักการสนทนา", "RESOLVE_CONVERSATION": "เสร็จสิ้นการสนทนา", "SEND_ATTACHMENT": "Send Attachment", "SEND_MESSAGE": "Send a Message", "CHANGE_PRIORITY": "Change Priority", "ADD_PRIVATE_NOTE": "Add a Private Note", "SEND_WEBHOOK_EVENT": "Send Webhook Event" }, "PRIORITY_TYPES": { "NONE": "ไม่มี", "LOW": "Low", "MEDIUM": "Medium", "HIGH": "High", "URGENT": "Urgent" } } }