{ "CSAT": { "TITLE": "Γ‰valuer votre conversation", "PLACEHOLDER": "Dites-nous en plus...", "RATINGS": { "POOR": "😞 Mauvais", "FAIR": "πŸ˜‘ Passable", "AVERAGE": "😐 Moyenne", "GOOD": "πŸ˜€ Bon", "EXCELLENT": "😍 Excellent" } } }