class ApplicationMailbox < ActionMailbox::Base include MailboxHelper # Last part is the regex for the UUID # Eg: email should be something like : reply+6bdc3f4d-0bec-4515-a284-5d916fdde489@domain.com REPLY_EMAIL_UUID_PATTERN = /^reply\+([0-9a-f]{8}\b-[0-9a-f]{4}-[0-9a-f]{4}-[0-9a-f]{4}-\b[0-9a-f]{12})$/i # Route all emails to verified channels to the unified reply mailbox # The ConversationFinder will determine if it's a reply or new conversation routing( lambda { |inbound_mail| valid_to_address?(inbound_mail) && (reply_uuid_mail?(inbound_mail) || EmailChannelFinder.new(inbound_mail.mail).perform.present?) } => :reply ) # catchall routing(all: :default) class << self # checks if follows this pattern: reply+@ def reply_uuid_mail?(inbound_mail) inbound_mail.mail.to&.any? do |email| conversation_uuid = email.split('@')[0] conversation_uuid.match?(REPLY_EMAIL_UUID_PATTERN) end end # if mail.to returns a string, then it is a malformed `to` header # valid `to` header will be of type Mail::AddressContainer # validate if the to address is of type string def valid_to_address?(inbound_mail) to_address_class = inbound_mail.mail.to&.class return true if to_address_class == Mail::AddressContainer Rails.logger.error "Email to address header is malformed `#{inbound_mail.mail.to}`" false end end end