feat(agent): optimize crm tool flow and reduce context bloat

Frontend/server/agent/langgraphCrmAgent.ts

@@ -473,9 +473,26 @@ export async function runLangGraphCrmAgentFor(input: {
     return text.length > max ? `${text.slice(0, max)}...` : text;
   }
 
+  function stableStringify(value: unknown): string {
+    const walk = (input: unknown): unknown => {
+      if (Array.isArray(input)) return input.map(walk);
+      if (!input || typeof input !== "object") return input;
+      const obj = input as Record<string, unknown>;
+      return Object.fromEntries(
+        Object.keys(obj)
+          .sort()
+          .map((key) => [key, walk(obj[key])]),
+      );
+    };
+    return JSON.stringify(walk(value));
+  }
+
   const CrmToolSchema = z.object({
     action: z.enum([
       "get_snapshot",
+      "list_contacts_digest",
+      "get_contact_snapshot",
+      "get_calendar_window",
       "query_contacts",
       "query_deals",
       "query_events",
@@ -484,6 +501,7 @@ export async function runLangGraphCrmAgentFor(input: {
       "commit_changes",
       "update_contact_note",
       "create_event",
+      "create_events_batch",
       "create_message",
       "update_deal_stage",
     ]),
@@ -493,9 +511,15 @@ export async function runLangGraphCrmAgentFor(input: {
     from: z.string().optional(),
     to: z.string().optional(),
     limit: z.number().int().optional(),
+    offset: z.number().int().min(0).optional(),
     mode: z.enum(["stage", "apply"]).optional(),
+    includeArchived: z.boolean().optional(),
+    messagesLimit: z.number().int().optional(),
+    eventsLimit: z.number().int().optional(),
+    dealsLimit: z.number().int().optional(),
     // writes
     contact: z.string().optional(),
+    contactId: z.string().optional(),
     content: z.string().optional(),
     title: z.string().optional(),
     start: z.string().optional(),
@@ -510,6 +534,19 @@ export async function runLangGraphCrmAgentFor(input: {
     durationSec: z.number().int().optional(),
     transcript: z.array(z.string()).optional(),
     dealId: z.string().optional(),
+    events: z
+      .array(
+        z.object({
+          contact: z.string().optional(),
+          contactId: z.string().optional(),
+          title: z.string(),
+          start: z.string(),
+          end: z.string().optional(),
+          note: z.string().optional(),
+          archived: z.boolean().optional(),
+        }),
+      )
+      .optional(),
   });
 
   const applyPendingChanges = async () => {
@@ -584,6 +621,20 @@ export async function runLangGraphCrmAgentFor(input: {
     return { ok: true, applied: applied.length, changes: applied };
   };
 
+  const readActionNames = new Set([
+    "get_snapshot",
+    "list_contacts_digest",
+    "get_contact_snapshot",
+    "get_calendar_window",
+    "query_contacts",
+    "query_deals",
+    "query_events",
+  ]);
+  const readToolCache = new Map<string, string>();
+  const invalidateReadCache = () => {
+    readToolCache.clear();
+  };
+
   const crmTool = tool(
     async (rawInput: unknown) => {
       const raw = CrmToolSchema.parse(rawInput);
@@ -593,17 +644,332 @@ export async function runLangGraphCrmAgentFor(input: {
       await emitTrace({ text: `Использую инструмент: ${toolName}` });
 
       const executeAction = async () => {
+        const readCacheKey = readActionNames.has(raw.action) ? `${raw.action}:${stableStringify(raw)}` : "";
+        const cacheReadResult = (result: string) => {
+          if (readCacheKey) {
+            readToolCache.set(readCacheKey, result);
+          }
+          return result;
+        };
+
+        if (readCacheKey && readToolCache.has(readCacheKey)) {
+          return JSON.stringify(
+            {
+              cached: true,
+              action: raw.action,
+              note: "Identical read query was already returned earlier in this request. Reuse previous tool output.",
+            },
+            null,
+            2,
+          );
+        }
+
+        const fromValue = raw.from ?? raw.start;
+        const toValue = raw.to ?? raw.end;
+
         if (raw.action === "get_snapshot") {
           const snapshot = await buildCrmSnapshot({
             teamId: input.teamId,
             contact: raw.contact,
             contactsLimit: raw.limit,
           });
-          return JSON.stringify(snapshot, null, 2);
+          return cacheReadResult(JSON.stringify(snapshot, null, 2));
+        }
+
+        if (raw.action === "list_contacts_digest") {
+          const q = (raw.query ?? "").trim();
+          const limit = Math.max(1, Math.min(raw.limit ?? 50, 200));
+          const offset = Math.max(0, raw.offset ?? 0);
+          const now = new Date();
+
+          const items = await prisma.contact.findMany({
+            where: {
+              teamId: input.teamId,
+              ...(q
+                ? {
+                    OR: [
+                      { name: { contains: q } },
+                      { company: { contains: q } },
+                      { email: { contains: q } },
+                      { phone: { contains: q } },
+                    ],
+                  }
+                : {}),
+            },
+            orderBy: [{ updatedAt: "desc" }, { id: "asc" }],
+            skip: offset,
+            take: limit,
+            include: {
+              note: { select: { content: true, updatedAt: true } },
+              messages: {
+                select: { occurredAt: true, channel: true, direction: true, kind: true, content: true },
+                orderBy: { occurredAt: "desc" },
+                take: 1,
+              },
+              events: {
+                select: { id: true, title: true, startsAt: true, endsAt: true, isArchived: true },
+                where: {
+                  startsAt: { gte: now },
+                  ...(raw.includeArchived ? {} : { isArchived: false }),
+                },
+                orderBy: { startsAt: "asc" },
+                take: 1,
+              },
+              deals: {
+                select: { id: true, stage: true, title: true, amount: true, updatedAt: true, nextStep: true, summary: true },
+                orderBy: { updatedAt: "desc" },
+                take: 1,
+              },
+              _count: {
+                select: { messages: true, events: true, deals: true },
+              },
+            },
+          });
+
+          return cacheReadResult(
+            JSON.stringify(
+              {
+                items: items.map((c) => ({
+                  id: c.id,
+                  name: c.name,
+                  company: c.company,
+                  country: c.country,
+                  location: c.location,
+                  email: c.email,
+                  phone: c.phone,
+                  summary: c.note?.content ?? null,
+                  lastMessage: c.messages[0]
+                    ? {
+                        occurredAt: c.messages[0].occurredAt.toISOString(),
+                        channel: c.messages[0].channel,
+                        direction: c.messages[0].direction,
+                        kind: c.messages[0].kind,
+                        content: c.messages[0].content,
+                      }
+                    : null,
+                  nextEvent: c.events[0]
+                    ? {
+                        id: c.events[0].id,
+                        title: c.events[0].title,
+                        startsAt: c.events[0].startsAt.toISOString(),
+                        endsAt: (c.events[0].endsAt ?? c.events[0].startsAt).toISOString(),
+                        isArchived: c.events[0].isArchived,
+                      }
+                    : null,
+                  latestDeal: c.deals[0] ?? null,
+                  counts: c._count,
+                })),
+                pagination: {
+                  offset,
+                  limit,
+                  returned: items.length,
+                  hasMore: items.length === limit,
+                  nextOffset: offset + items.length,
+                },
+              },
+              null,
+              2,
+            ),
+          );
+        }
+
+        if (raw.action === "get_contact_snapshot") {
+          const contactRef = (raw.contact ?? "").trim();
+          const contactId = (raw.contactId ?? "").trim();
+          const messagesLimit = Math.max(1, Math.min(raw.messagesLimit ?? 20, 100));
+          const eventsLimit = Math.max(1, Math.min(raw.eventsLimit ?? 20, 100));
+          const dealsLimit = Math.max(1, Math.min(raw.dealsLimit ?? 5, 20));
+
+          let target: { id: string; name: string } | null = null;
+          if (contactId) {
+            target = await prisma.contact.findFirst({
+              where: { id: contactId, teamId: input.teamId },
+              select: { id: true, name: true },
+            });
+          }
+          if (!target && contactRef) {
+            target = await resolveContact(input.teamId, contactRef);
+          }
+          if (!target) {
+            throw new Error("contact/contactId is required");
+          }
+
+          const from = fromValue ? new Date(fromValue) : new Date(Date.now() - 30 * 24 * 60 * 60 * 1000);
+          const to = toValue ? new Date(toValue) : new Date(Date.now() + 90 * 24 * 60 * 60 * 1000);
+          if (Number.isNaN(from.getTime()) || Number.isNaN(to.getTime())) {
+            throw new Error("from/to range is invalid");
+          }
+
+          const contact = await prisma.contact.findFirst({
+            where: { id: target.id, teamId: input.teamId },
+            include: {
+              note: { select: { content: true, updatedAt: true } },
+              messages: {
+                select: { id: true, occurredAt: true, channel: true, direction: true, kind: true, content: true, durationSec: true, transcriptJson: true },
+                orderBy: { occurredAt: "desc" },
+                take: messagesLimit,
+              },
+              events: {
+                select: { id: true, title: true, startsAt: true, endsAt: true, note: true, isArchived: true },
+                where: {
+                  startsAt: { gte: from, lte: to },
+                  ...(raw.includeArchived ? {} : { isArchived: false }),
+                },
+                orderBy: { startsAt: "asc" },
+                take: eventsLimit,
+              },
+              deals: {
+                select: {
+                  id: true,
+                  title: true,
+                  stage: true,
+                  amount: true,
+                  nextStep: true,
+                  summary: true,
+                  currentStepId: true,
+                  updatedAt: true,
+                  steps: {
+                    select: { id: true, title: true, status: true, dueAt: true, order: true, completedAt: true },
+                    orderBy: [{ order: "asc" }, { createdAt: "asc" }],
+                  },
+                },
+                orderBy: { updatedAt: "desc" },
+                take: dealsLimit,
+              },
+              _count: {
+                select: { messages: true, events: true, deals: true },
+              },
+            },
+          });
+          if (!contact) throw new Error("contact not found");
+
+          return cacheReadResult(
+            JSON.stringify(
+              {
+                contact: {
+                  id: contact.id,
+                  name: contact.name,
+                  company: contact.company,
+                  country: contact.country,
+                  location: contact.location,
+                  email: contact.email,
+                  phone: contact.phone,
+                  updatedAt: contact.updatedAt.toISOString(),
+                },
+                summary: contact.note?.content ?? null,
+                note: contact.note
+                  ? {
+                      content: contact.note.content,
+                      updatedAt: contact.note.updatedAt.toISOString(),
+                    }
+                  : null,
+                messages: contact.messages.map((m) => ({
+                  id: m.id,
+                  occurredAt: m.occurredAt.toISOString(),
+                  channel: m.channel,
+                  direction: m.direction,
+                  kind: m.kind,
+                  content: m.content,
+                  durationSec: m.durationSec,
+                  transcript: m.transcriptJson,
+                })),
+                events: contact.events.map((e) => ({
+                  id: e.id,
+                  title: e.title,
+                  startsAt: e.startsAt.toISOString(),
+                  endsAt: (e.endsAt ?? e.startsAt).toISOString(),
+                  note: e.note,
+                  isArchived: e.isArchived,
+                })),
+                deals: contact.deals.map((d) => ({
+                  id: d.id,
+                  title: d.title,
+                  stage: d.stage,
+                  amount: d.amount,
+                  nextStep: d.nextStep,
+                  summary: d.summary,
+                  currentStepId: d.currentStepId,
+                  updatedAt: d.updatedAt.toISOString(),
+                  steps: d.steps.map((s) => ({
+                    id: s.id,
+                    title: s.title,
+                    status: s.status,
+                    dueAt: s.dueAt ? s.dueAt.toISOString() : null,
+                    order: s.order,
+                    completedAt: s.completedAt ? s.completedAt.toISOString() : null,
+                  })),
+                })),
+                counts: contact._count,
+              },
+              null,
+              2,
+            ),
+          );
+        }
+
+        if (raw.action === "get_calendar_window") {
+          const from = fromValue ? new Date(fromValue) : new Date(Date.now() - 7 * 24 * 60 * 60 * 1000);
+          const to = toValue ? new Date(toValue) : new Date(Date.now() + 30 * 24 * 60 * 60 * 1000);
+          if (Number.isNaN(from.getTime()) || Number.isNaN(to.getTime())) {
+            throw new Error("from/to range is invalid");
+          }
+          const limit = Math.max(1, Math.min(raw.limit ?? 100, 500));
+          const offset = Math.max(0, raw.offset ?? 0);
+          const where = {
+            teamId: input.teamId,
+            startsAt: { gte: from, lte: to },
+            ...(raw.includeArchived ? {} : { isArchived: false }),
+          };
+
+          const [total, items] = await Promise.all([
+            prisma.calendarEvent.count({ where }),
+            prisma.calendarEvent.findMany({
+              where,
+              orderBy: { startsAt: "asc" },
+              skip: offset,
+              take: limit,
+              include: { contact: { select: { id: true, name: true, company: true } } },
+            }),
+          ]);
+
+          return cacheReadResult(
+            JSON.stringify(
+              {
+                window: { from: from.toISOString(), to: to.toISOString() },
+                pagination: {
+                  offset,
+                  limit,
+                  returned: items.length,
+                  total,
+                  hasMore: offset + items.length < total,
+                  nextOffset: offset + items.length,
+                },
+                items: items.map((e) => ({
+                  id: e.id,
+                  title: e.title,
+                  startsAt: e.startsAt.toISOString(),
+                  endsAt: (e.endsAt ?? e.startsAt).toISOString(),
+                  note: e.note,
+                  isArchived: e.isArchived,
+                  contact: e.contact
+                    ? {
+                        id: e.contact.id,
+                        name: e.contact.name,
+                        company: e.contact.company,
+                      }
+                    : null,
+                })),
+              },
+              null,
+              2,
+            ),
+          );
         }
 
         if (raw.action === "query_contacts") {
           const q = (raw.query ?? "").trim();
+          const offset = Math.max(0, raw.offset ?? 0);
+          const limit = Math.max(1, Math.min(raw.limit ?? 20, 100));
           const items = await prisma.contact.findMany({
             where: {
               teamId: input.teamId,
@@ -619,11 +985,14 @@ export async function runLangGraphCrmAgentFor(input: {
                 : {}),
             },
             orderBy: { updatedAt: "desc" },
-            take: Math.max(1, Math.min(raw.limit ?? 20, 100)),
+            skip: offset,
+            take: limit,
             include: { note: { select: { content: true, updatedAt: true } } },
           });
-          return JSON.stringify(
+          return cacheReadResult(
-            items.map((c) => ({
+            JSON.stringify(
+              {
+                items: items.map((c) => ({
                   id: c.id,
                   name: c.name,
                   company: c.company,
@@ -633,31 +1002,61 @@ export async function runLangGraphCrmAgentFor(input: {
                   phone: c.phone,
                   note: c.note?.content ?? null,
                 })),
+                pagination: {
+                  offset,
+                  limit,
+                  returned: items.length,
+                  hasMore: items.length === limit,
+                  nextOffset: offset + items.length,
+                },
+              },
               null,
               2,
+            ),
           );
         }
 
         if (raw.action === "query_deals") {
+          const offset = Math.max(0, raw.offset ?? 0);
+          const limit = Math.max(1, Math.min(raw.limit ?? 20, 100));
+          const updatedAt: { gte?: Date; lte?: Date } = {};
+          if (fromValue) {
+            const from = new Date(fromValue);
+            if (!Number.isNaN(from.getTime())) updatedAt.gte = from;
+          }
+          if (toValue) {
+            const to = new Date(toValue);
+            if (!Number.isNaN(to.getTime())) updatedAt.lte = to;
+          }
           const items = await prisma.deal.findMany({
-            where: { teamId: input.teamId, ...(raw.stage ? { stage: raw.stage } : {}) },
+            where: {
+              teamId: input.teamId,
+              ...(raw.stage ? { stage: raw.stage } : {}),
+              ...(updatedAt.gte || updatedAt.lte ? { updatedAt } : {}),
+            },
             orderBy: { updatedAt: "desc" },
-            take: Math.max(1, Math.min(raw.limit ?? 20, 100)),
+            skip: offset,
+            take: limit,
             include: {
               contact: { select: { name: true, company: true } },
-              steps: { select: { id: true, title: true, status: true, dueAt: true, order: true, completedAt: true }, orderBy: [{ order: "asc" }, { createdAt: "asc" }] },
+              steps: {
+                select: { id: true, title: true, status: true, dueAt: true, order: true, completedAt: true },
+                orderBy: [{ order: "asc" }, { createdAt: "asc" }],
+              },
             },
           });
-          return JSON.stringify(
+          return cacheReadResult(
-            items.map((d) => ({
+            JSON.stringify(
-              id: d.id,
+              {
-              title: d.title,
+                items: items.map((c) => ({
-              stage: d.stage,
+                  id: c.id,
-              amount: d.amount,
+                  title: c.title,
-              nextStep: d.nextStep,
+                  stage: c.stage,
-              summary: d.summary,
+                  amount: c.amount,
-              currentStepId: d.currentStepId,
+                  nextStep: c.nextStep,
-              steps: d.steps.map((s) => ({
+                  summary: c.summary,
+                  currentStepId: c.currentStepId,
+                  steps: c.steps.map((s) => ({
                     id: s.id,
                     title: s.title,
                     status: s.status,
@@ -665,34 +1064,66 @@ export async function runLangGraphCrmAgentFor(input: {
                     order: s.order,
                     completedAt: s.completedAt ? s.completedAt.toISOString() : null,
                   })),
-              contact: d.contact.name,
+                  contact: c.contact.name,
-              company: d.contact.company,
+                  company: c.contact.company,
                 })),
+                pagination: {
+                  offset,
+                  limit,
+                  returned: items.length,
+                  hasMore: items.length === limit,
+                  nextOffset: offset + items.length,
+                },
+              },
               null,
               2,
+            ),
           );
         }
 
         if (raw.action === "query_events") {
-          const from = raw.from ? new Date(raw.from) : new Date(Date.now() - 30 * 24 * 60 * 60 * 1000);
+          const from = fromValue ? new Date(fromValue) : new Date(Date.now() - 30 * 24 * 60 * 60 * 1000);
-          const to = raw.to ? new Date(raw.to) : new Date(Date.now() + 60 * 24 * 60 * 60 * 1000);
+          const to = toValue ? new Date(toValue) : new Date(Date.now() + 60 * 24 * 60 * 60 * 1000);
+          if (Number.isNaN(from.getTime()) || Number.isNaN(to.getTime())) {
+            throw new Error("from/to range is invalid");
+          }
+          const offset = Math.max(0, raw.offset ?? 0);
+          const limit = Math.max(1, Math.min(raw.limit ?? 100, 500));
           const items = await prisma.calendarEvent.findMany({
-            where: { teamId: input.teamId, startsAt: { gte: from, lte: to } },
+            where: {
+              teamId: input.teamId,
+              startsAt: { gte: from, lte: to },
+              ...(raw.title ? { title: { contains: raw.title } } : {}),
+              ...(raw.includeArchived ? {} : { isArchived: false }),
+            },
             orderBy: { startsAt: "asc" },
-            take: Math.max(1, Math.min(raw.limit ?? 100, 500)),
+            skip: offset,
+            take: limit,
             include: { contact: { select: { name: true } } },
           });
-          return JSON.stringify(
+          return cacheReadResult(
-            items.map((e) => ({
+            JSON.stringify(
+              {
+                items: items.map((e) => ({
                   id: e.id,
                   title: e.title,
                   startsAt: e.startsAt.toISOString(),
                   endsAt: (e.endsAt ?? e.startsAt).toISOString(),
                   note: e.note,
+                  isArchived: e.isArchived,
                   contact: e.contact?.name ?? null,
                 })),
+                pagination: {
+                  offset,
+                  limit,
+                  returned: items.length,
+                  hasMore: items.length === limit,
+                  nextOffset: offset + items.length,
+                },
+              },
               null,
               2,
+            ),
           );
         }
 
@@ -714,11 +1145,13 @@ export async function runLangGraphCrmAgentFor(input: {
         if (raw.action === "discard_changes") {
           const discarded = pendingChanges.length;
           pendingChanges.splice(0, pendingChanges.length);
+          invalidateReadCache();
           return JSON.stringify({ ok: true, discarded }, null, 2);
         }
 
         if (raw.action === "commit_changes") {
           const committed = await applyPendingChanges();
+          invalidateReadCache();
           return JSON.stringify(committed, null, 2);
         }
 
@@ -739,9 +1172,11 @@ export async function runLangGraphCrmAgentFor(input: {
             contactName: contact.name,
             content,
           });
+          invalidateReadCache();
 
           if (raw.mode === "apply") {
             const committed = await applyPendingChanges();
+            invalidateReadCache();
             return JSON.stringify(committed, null, 2);
           }
           return JSON.stringify({ ok: true, staged: true, pending: pendingChanges.length }, null, 2);
@@ -755,9 +1190,15 @@ export async function runLangGraphCrmAgentFor(input: {
 
           const end = raw.end ? new Date(raw.end) : null;
           const contactName = (raw.contact ?? "").trim();
-          const contact = contactName
+          const contactId = (raw.contactId ?? "").trim();
-            ? await resolveContact(input.teamId, contactName)
+          const contact =
-            : null;
+            (contactId
+              ? await prisma.contact.findFirst({
+                  where: { id: contactId, teamId: input.teamId },
+                  select: { id: true, name: true },
+                })
+              : null) ||
+            (contactName ? await resolveContact(input.teamId, contactName) : null);
 
           pendingChanges.push({
             id: makeId("chg"),
@@ -771,14 +1212,63 @@ export async function runLangGraphCrmAgentFor(input: {
             note: (raw.note ?? "").trim() || null,
             isArchived: Boolean(raw.archived),
           });
+          invalidateReadCache();
 
           if (raw.mode === "apply") {
             const committed = await applyPendingChanges();
+            invalidateReadCache();
             return JSON.stringify(committed, null, 2);
           }
           return JSON.stringify({ ok: true, staged: true, pending: pendingChanges.length }, null, 2);
         }
 
+        if (raw.action === "create_events_batch") {
+          const batch = Array.isArray(raw.events) ? raw.events : [];
+          if (!batch.length) throw new Error("events is required");
+          const capped = batch.slice(0, 200);
+
+          for (const item of capped) {
+            const title = (item.title ?? "").trim();
+            const start = item.start ? new Date(item.start) : null;
+            if (!title) throw new Error("events[].title is required");
+            if (!start || Number.isNaN(start.getTime())) throw new Error("events[].start is invalid");
+
+            const end = item.end ? new Date(item.end) : null;
+            const contactId = (item.contactId ?? "").trim();
+            const contactName = (item.contact ?? "").trim();
+            const contact =
+              (contactId
+                ? await prisma.contact.findFirst({
+                    where: { id: contactId, teamId: input.teamId },
+                    select: { id: true, name: true },
+                  })
+                : null) ||
+              (contactName ? await resolveContact(input.teamId, contactName) : null);
+            if (contactId && !contact) throw new Error(`contact not found: ${contactId}`);
+
+            pendingChanges.push({
+              id: makeId("chg"),
+              type: "create_event",
+              createdAt: iso(new Date()),
+              contactId: contact?.id ?? null,
+              contactName: contact?.name ?? null,
+              title,
+              start: iso(start),
+              end: end && !Number.isNaN(end.getTime()) ? iso(end) : null,
+              note: (item.note ?? "").trim() || null,
+              isArchived: Boolean(item.archived),
+            });
+          }
+          invalidateReadCache();
+
+          if (raw.mode === "apply") {
+            const committed = await applyPendingChanges();
+            invalidateReadCache();
+            return JSON.stringify(committed, null, 2);
+          }
+          return JSON.stringify({ ok: true, staged: capped.length, pending: pendingChanges.length }, null, 2);
+        }
+
         if (raw.action === "create_message") {
           const contactName = (raw.contact ?? "").trim();
           const text = (raw.text ?? "").trim();
@@ -805,9 +1295,11 @@ export async function runLangGraphCrmAgentFor(input: {
             durationSec: typeof raw.durationSec === "number" ? raw.durationSec : null,
             transcript: Array.isArray(raw.transcript) ? raw.transcript : null,
           });
+          invalidateReadCache();
 
           if (raw.mode === "apply") {
             const committed = await applyPendingChanges();
+            invalidateReadCache();
             return JSON.stringify(committed, null, 2);
           }
           return JSON.stringify({ ok: true, staged: true, pending: pendingChanges.length }, null, 2);
@@ -833,9 +1325,11 @@ export async function runLangGraphCrmAgentFor(input: {
             dealTitle: deal.title,
             stage,
           });
+          invalidateReadCache();
 
           if (raw.mode === "apply") {
             const committed = await applyPendingChanges();
+            invalidateReadCache();
             return JSON.stringify(committed, null, 2);
           }
           return JSON.stringify({ ok: true, staged: true, pending: pendingChanges.length }, null, 2);
@@ -935,10 +1429,16 @@ export async function runLangGraphCrmAgentFor(input: {
   const system = [
     "You are Pilot, a CRM assistant.",
     "Rules:",
-    "- Be concrete and concise.",
+    "- Be concrete and complete. Do not cut important details in the final answer.",
     "- Work in short iterative cycles. Do not stop after the first thought if the task needs more than one action.",
     "- You are given a structured CRM JSON snapshot as baseline context.",
-    "- If you need fresher or narrower data, call crm.get_snapshot/query_* tools.",
+    "- Prefer this data flow to keep context small:",
+    "  1) crm.list_contacts_digest for the roster and prioritization.",
+    "  2) crm.get_contact_snapshot for one focused contact (messages/events/deals/summary in one call).",
+    "  3) crm.get_calendar_window for calendar constraints.",
+    "- Use crm.query_* only for narrow follow-up filters.",
+    "- Avoid repeating identical read calls with the same arguments.",
+    "- If creating many events, prefer crm.create_events_batch instead of many crm.create_event calls.",
     "- For changes, stage first with mode=stage. Commit only when user asks to execute.",
     "- You can apply immediately with mode=apply only if user explicitly asked to do it now.",
     "- Use pending_changes and commit_changes to control staged updates.",