Restructure omni services and add Chatwoot research snapshot

research/chatwoot/swagger/paths/application/agents/index.yml

@@ -0,0 +1,23 @@
+tags:
+  - Agents
+operationId: get-account-agents
+summary: List Agents in Account
+description: Get Details of Agents in an Account
+security:
+  - userApiKey: []
+responses:
+  200:
+    description: Success
+    content:
+      application/json:
+        schema:
+          type: array
+          description: 'Array of all active agents'
+          items:
+            $ref: '#/components/schemas/agent'
+  403:
+    description: Access denied
+    content:
+      application/json:
+        schema:
+          $ref: '#/components/schemas/bad_request_error'