Restructure omni services and add Chatwoot research snapshot

research/chatwoot/swagger/paths/application/accounts/show.yml

@@ -0,0 +1,28 @@
+tags:
+  - Account
+operationId: get-account-details
+summary: Get account details
+description: Get the details of the current account
+security:
+  - userApiKey: []
+parameters:
+  - $ref: '#/components/parameters/account_id'
+responses:
+  '200':
+    description: Success
+    content:
+      application/json:
+        schema:
+          $ref: '#/components/schemas/account_show_response'
+  '401':
+    description: Unauthorized
+    content:
+      application/json:
+        schema:
+          $ref: '#/components/schemas/bad_request_error'
+  '404':
+    description: Account not found
+    content:
+      application/json:
+        schema:
+          $ref: '#/components/schemas/bad_request_error'

research/chatwoot/swagger/paths/application/accounts/update.yml

@@ -0,0 +1,43 @@
+tags:
+  - Account
+operationId: update-account
+summary: Update account
+description: Update account details, settings, and custom attributes
+security:
+  - userApiKey: []
+parameters:
+  - $ref: '#/components/parameters/account_id'
+requestBody:
+  required: true
+  content:
+    application/json:
+      schema:
+        $ref: '#/components/schemas/account_update_payload'
+    application/x-www-form-urlencoded:
+      schema:
+        $ref: '#/components/schemas/account_update_payload'
+responses:
+  '200':
+    description: Success
+    content:
+      application/json:
+        schema:
+          $ref: '#/components/schemas/account_detail'
+  '401':
+    description: Unauthorized (requires administrator role)
+    content:
+      application/json:
+        schema:
+          $ref: '#/components/schemas/bad_request_error'
+  '404':
+    description: Account not found
+    content:
+      application/json:
+        schema:
+          $ref: '#/components/schemas/bad_request_error'
+  '422':
+    description: Validation error
+    content:
+      application/json:
+        schema:
+          $ref: '#/components/schemas/bad_request_error'