Restructure omni services and add Chatwoot research snapshot

research/chatwoot/swagger/definitions/resource/extension/contact/conversation.yml

@@ -0,0 +1,53 @@
+type: object
+properties:
+  meta:
+    type: object
+    properties:
+      sender:
+        type: object
+        properties:
+          additional_attributes:
+            type: object
+            description: The additional attributes of the sender
+          availability_status:
+            type: string
+            description: The availability status of the sender
+          email:
+            type: string
+            description: The email of the sender
+          id:
+            type: number
+            description: ID fo the sender
+          name:
+            type: string
+            description: The name of the sender
+          phone_number:
+            type: string
+            description: The phone number of the sender
+          blocked:
+            type: boolean
+            description: Whether the sender is blocked
+          identifier:
+            type: string
+            description: The identifier of the sender
+          thumbnail:
+            type: string
+            description: Avatar URL of the contact
+          custom_attributes:
+            type: object
+            description: The custom attributes of the sender
+          last_activity_at:
+            type: number
+            description: The last activity at of the sender
+          created_at:
+            type: number
+            description: The created at of the sender
+
+      channel:
+        type: string
+        description: Channel Type
+      assignee:
+        $ref: '#/components/schemas/user'
+      hmac_verified:
+        type: boolean
+        description: Whether the hmac is verified

research/chatwoot/swagger/definitions/resource/extension/contact/labels.yml

@@ -0,0 +1,7 @@
+type: object
+properties:
+  payload:
+    type: array
+    description: Array of labels
+    items:
+      type: string

research/chatwoot/swagger/definitions/resource/extension/contact/show.yml

@@ -0,0 +1,9 @@
+type: object
+properties:
+  id:
+    type: number
+    description: Id of the user
+  availability_status:
+    type: string
+    enum: ['online', 'offline']
+    description: Availability status of the user

research/chatwoot/swagger/definitions/resource/extension/conversation/labels.yml

@@ -0,0 +1,7 @@
+type: object
+properties:
+  payload:
+    type: array
+    description: Array of labels
+    items:
+      type: string

research/chatwoot/swagger/definitions/resource/extension/conversation/list.yml

@@ -0,0 +1,24 @@
+type: object
+properties:
+  data:
+    type: object
+    properties:
+      meta:
+        type: object
+        properties:
+          mine_count:
+            type: number
+          unassigned_count:
+            type: number
+          assigned_count:
+            type: number
+          all_count:
+            type: number
+      payload:
+        type: array
+        description: 'array of conversations'
+        items:
+          allOf:
+            - $ref: '#/components/schemas/generic_id'
+            - $ref: '#/components/schemas/conversation'
+            - $ref: '../contact/conversation.yml'

research/chatwoot/swagger/definitions/resource/extension/conversation/show.yml

@@ -0,0 +1,4 @@
+type: object
+allOf:
+  - $ref: '#/components/schemas/conversation'
+  - $ref: '../contact/conversation.yml'

research/chatwoot/swagger/definitions/resource/extension/conversation/status_toggle.yml

@@ -0,0 +1,14 @@
+type: object
+properties:
+  meta:
+    type: object
+  payload:
+    type: object
+    properties:
+      success:
+        type: boolean
+      current_status:
+        type: string
+        enum: ['open', 'resolved']
+      conversation_id:
+        type: number

research/chatwoot/swagger/definitions/resource/extension/conversation/with_display_id.yml

@@ -0,0 +1,4 @@
+type: object
+properties:
+  display_id:
+    type: number

research/chatwoot/swagger/definitions/resource/extension/generic.yml

@@ -0,0 +1,4 @@
+type: object
+properties:
+  id:
+    type: number

research/chatwoot/swagger/definitions/resource/extension/message/with_source_sender.yml

@@ -0,0 +1,4 @@
+type: object
+properties:
+  source_id:
+    type: number