Restructure omni services and add Chatwoot research snapshot

research/chatwoot/swagger/definitions/request/webhooks/create_update_payload.yml

@@ -0,0 +1,28 @@
+type: object
+properties:
+  url:
+    type: string
+    description: The url where the events should be sent
+    example: https://example.com/webhook
+  name:
+    type: string
+    description: The name of the webhook
+  subscriptions:
+    type: array
+    items:
+      type: string
+      enum:
+        [
+          'conversation_created',
+          'conversation_status_changed',
+          'conversation_updated',
+          'message_created',
+          'message_updated',
+          'contact_created',
+          'contact_updated',
+          'webwidget_triggered',
+        ]
+    description: The events you want to subscribe to.
+    example:
+      - conversation_created
+      - conversation_status_changed