Restructure omni services and add Chatwoot research snapshot

research/chatwoot/spec/support/file_upload_helpers.rb

@@ -0,0 +1,9 @@
+module FileUploadHelpers
+  def get_blob_for(file_path, content_type)
+    ActiveStorage::Blob.create_and_upload!(
+      io: File.open(file_path, 'rb'),
+      filename: File.basename(file_path),
+      content_type: content_type
+    )
+  end
+end