Restructure omni services and add Chatwoot research snapshot

2026-02-21 11:11:27 +07:00
parent edea7a0034
commit b73babbbf6
7732 changed files with 978203 additions and 32 deletions
--- a/research/chatwoot/spec/services/twilio/delivery_status_service_spec.rb
+++ b/research/chatwoot/spec/services/twilio/delivery_status_service_spec.rb
@@ -0,0 +1,113 @@
+require 'rails_helper'
+
+describe Twilio::DeliveryStatusService do
+  let!(:account) { create(:account) }
+  let!(:twilio_channel) do
+    create(:channel_twilio_sms, account: account, account_sid: 'ACxxx',
+                                inbox: create(:inbox, account: account, greeting_enabled: false))
+  end
+  let!(:contact) { create(:contact, account: account, phone_number: '+12345') }
+  let(:contact_inbox) { create(:contact_inbox, source_id: '+12345', contact: contact, inbox: twilio_channel.inbox) }
+  let!(:conversation) { create(:conversation, contact: contact, inbox: twilio_channel.inbox, contact_inbox: contact_inbox) }
+
+  describe '#perform' do
+    context 'when message delivery status is fired' do
+      before do
+        create(:message, account: account, inbox: twilio_channel.inbox, conversation: conversation, status: :sent,
+                         source_id: 'SMd560ac79e4a4d36b3ce59f1f50471986')
+      end
+
+      it 'updates the message if the status is delivered' do
+        params = {
+          SmsSid: 'SMxx',
+          From: '+12345',
+          AccountSid: 'ACxxx',
+          MessagingServiceSid: twilio_channel.messaging_service_sid,
+          MessageSid: conversation.messages.last.source_id,
+          MessageStatus: 'delivered'
+        }
+
+        described_class.new(params: params).perform
+        expect(conversation.reload.messages.last.status).to eq('delivered')
+      end
+
+      it 'updates the message if the status is read' do
+        params = {
+          SmsSid: 'SMxx',
+          From: '+12345',
+          AccountSid: 'ACxxx',
+          MessagingServiceSid: twilio_channel.messaging_service_sid,
+          MessageSid: conversation.messages.last.source_id,
+          MessageStatus: 'read'
+        }
+
+        described_class.new(params: params).perform
+        expect(conversation.reload.messages.last.status).to eq('read')
+      end
+
+      it 'does not update the message if the status is not a support status' do
+        params = {
+          SmsSid: 'SMxx',
+          From: '+12345',
+          AccountSid: 'ACxxx',
+          MessagingServiceSid: twilio_channel.messaging_service_sid,
+          MessageSid: conversation.messages.last.source_id,
+          MessageStatus: 'queued'
+        }
+
+        described_class.new(params: params).perform
+        expect(conversation.reload.messages.last.status).to eq('sent')
+      end
+
+      it 'updates message status to failed if message status is undelivered' do
+        params = {
+          SmsSid: 'SMxx',
+          From: '+12345',
+          AccountSid: 'ACxxx',
+          MessagingServiceSid: twilio_channel.messaging_service_sid,
+          MessageSid: conversation.messages.last.source_id,
+          MessageStatus: 'undelivered',
+          ErrorCode: '30002',
+          ErrorMessage: 'Account suspended'
+        }
+
+        described_class.new(params: params).perform
+        expect(conversation.reload.messages.last.status).to eq('failed')
+        expect(conversation.reload.messages.last.external_error).to eq('30002 - Account suspended')
+      end
+
+      it 'updates message status to failed and updates the error message if message status is failed' do
+        params = {
+          SmsSid: 'SMxx',
+          From: '+12345',
+          AccountSid: 'ACxxx',
+          MessagingServiceSid: twilio_channel.messaging_service_sid,
+          MessageSid: conversation.messages.last.source_id,
+          MessageStatus: 'failed',
+          ErrorCode: '30008',
+          ErrorMessage: 'Unknown error'
+        }
+
+        described_class.new(params: params).perform
+        expect(conversation.reload.messages.last.status).to eq('failed')
+        expect(conversation.reload.messages.last.external_error).to eq('30008 - Unknown error')
+      end
+
+      it 'updates the error message if message status is undelivered and error message is not present' do
+        params = {
+          SmsSid: 'SMxx',
+          From: '+12345',
+          AccountSid: 'ACxxx',
+          MessagingServiceSid: twilio_channel.messaging_service_sid,
+          MessageSid: conversation.messages.last.source_id,
+          MessageStatus: 'failed',
+          ErrorCode: '30008'
+        }
+
+        described_class.new(params: params).perform
+        expect(conversation.reload.messages.last.status).to eq('failed')
+        expect(conversation.reload.messages.last.external_error).to eq('Error code: 30008')
+      end
+    end
+  end
+end