Restructure omni services and add Chatwoot research snapshot

research/chatwoot/spec/services/internal/remove_stale_contact_inboxes_service_spec.rb

@@ -0,0 +1,32 @@
+# spec/services/remove_stale_contact_inboxes_service_spec.rb
+
+require 'rails_helper'
+
+RSpec.describe Internal::RemoveStaleContactInboxesService do
+  describe '#perform' do
+    it 'does not delete stale contact inboxes if REMOVE_STALE_CONTACT_INBOX_JOB_STATUS is false' do
+      # default value of REMOVE_STALE_CONTACT_INBOX_JOB_STATUS is false
+      create(:contact_inbox, created_at: 3.days.ago)
+      create(:contact_inbox, created_at: 91.days.ago)
+      create(:contact_inbox, created_at: 92.days.ago)
+      create(:contact_inbox, created_at: 93.days.ago)
+      create(:contact_inbox, created_at: 94.days.ago)
+
+      service = described_class.new
+      expect { service.perform }.not_to change(ContactInbox, :count)
+    end
+
+    it 'deletes stale contact inboxes' do
+      with_modified_env REMOVE_STALE_CONTACT_INBOX_JOB_STATUS: 'true' do
+        create(:contact_inbox, created_at: 3.days.ago)
+        create(:contact_inbox, created_at: 91.days.ago)
+        create(:contact_inbox, created_at: 92.days.ago)
+        create(:contact_inbox, created_at: 93.days.ago)
+        create(:contact_inbox, created_at: 94.days.ago)
+
+        service = described_class.new
+        expect { service.perform }.to change(ContactInbox, :count).by(-4)
+      end
+    end
+  end
+end

research/chatwoot/spec/services/internal/remove_stale_contacts_service_spec.rb

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+require 'rails_helper'
+
+RSpec.describe Internal::RemoveStaleContactsService do
+  describe '#perform' do
+    let(:account) { create(:account) }
+
+    it 'does not delete contacts with conversations' do
+      # Contact with NULL values and conversation
+      contact1 = create(:contact, account: account, email: nil, phone_number: nil, identifier: nil, created_at: 31.days.ago)
+      create(:conversation, contact: contact1)
+
+      # Contact with empty strings and conversation
+      contact2 = create(:contact, account: account, email: '', phone_number: '', identifier: '', created_at: 31.days.ago)
+      create(:conversation, contact: contact2)
+
+      service = described_class.new(account: account)
+      expect { service.perform }.not_to change(Contact, :count)
+    end
+
+    it 'does not delete contacts with identification' do
+      create(:contact, :with_email, account: account, phone_number: '', identifier: nil, created_at: 31.days.ago)
+      create(:contact, :with_phone_number, account: account, email: nil, identifier: '', created_at: 31.days.ago)
+      create(:contact, account: account, identifier: 'test123', created_at: 31.days.ago)
+
+      create(:contact, :with_email, account: account, phone_number: '', identifier: nil, created_at: 31.days.ago)
+      create(:contact, :with_phone_number, account: account, email: nil, identifier: nil, created_at: 31.days.ago)
+      create(:contact, account: account, email: '', phone_number: nil, identifier: 'test1234', created_at: 31.days.ago)
+
+      service = described_class.new(account: account)
+      expect { service.perform }.not_to change(Contact, :count)
+    end
+
+    it 'deletes stale contacts' do
+      create(:contact, account: account, created_at: 31.days.ago)
+      create(:contact, account: account, created_at: 1.day.ago)
+
+      service = described_class.new(account: account)
+      expect { service.perform }.to change(Contact, :count).by(-1)
+    end
+  end
+end

research/chatwoot/spec/services/internal/remove_stale_redis_keys_service_spec.rb

@@ -0,0 +1,18 @@
+require 'rails_helper'
+
+RSpec.describe Internal::RemoveStaleRedisKeysService, type: :service do
+  let(:account_id) { 1 }
+  let(:service) { described_class.new(account_id: account_id) }
+
+  describe '#perform' do
+    it 'removes stale Redis keys for the specified account' do
+      presence_key = OnlineStatusTracker.presence_key(account_id, 'Contact')
+
+      # Mock Redis calls
+      expect(Redis::Alfred).to receive(:zremrangebyscore)
+        .with(presence_key, '-inf', anything)
+
+      service.perform
+    end
+  end
+end