Restructure omni services and add Chatwoot research snapshot

research/chatwoot/spec/presenters/conversations/event_data_presenter_spec.rb

@@ -0,0 +1,47 @@
+# frozen_string_literal: true
+
+require 'rails_helper'
+
+RSpec.describe Conversations::EventDataPresenter do
+  let(:presenter) { described_class.new(conversation) }
+  let(:conversation) { create(:conversation) }
+
+  describe '#push_data' do
+    let(:expected_data) do
+      {
+        additional_attributes: {},
+        meta: {
+          sender: conversation.contact.push_event_data,
+          assignee: conversation.assigned_entity&.push_event_data,
+          assignee_type: conversation.assignee_type,
+          team: conversation.team&.push_event_data,
+          hmac_verified: conversation.contact_inbox.hmac_verified
+        },
+        id: conversation.display_id,
+        messages: [],
+        labels: [],
+        inbox_id: conversation.inbox_id,
+        status: conversation.status,
+        contact_inbox: conversation.contact_inbox,
+        can_reply: conversation.can_reply?,
+        channel: conversation.inbox.channel_type,
+        timestamp: conversation.last_activity_at.to_i,
+        snoozed_until: conversation.snoozed_until,
+        custom_attributes: conversation.custom_attributes,
+        first_reply_created_at: nil,
+        contact_last_seen_at: conversation.contact_last_seen_at.to_i,
+        agent_last_seen_at: conversation.agent_last_seen_at.to_i,
+        created_at: conversation.created_at.to_i,
+        updated_at: conversation.updated_at.to_f,
+        waiting_since: conversation.waiting_since.to_i,
+        priority: nil,
+        unread_count: 0
+      }
+    end
+
+    it 'returns push event payload' do
+      # the exceptions are the values that would be added in enterprise edition.
+      expect(presenter.push_data.except(:applied_sla, :sla_events)).to include(expected_data)
+    end
+  end
+end