Restructure omni services and add Chatwoot research snapshot

research/chatwoot/spec/models/team_member_spec.rb

@@ -0,0 +1,8 @@
+require 'rails_helper'
+
+RSpec.describe TeamMember do
+  describe 'associations' do
+    it { is_expected.to belong_to(:team) }
+    it { is_expected.to belong_to(:user) }
+  end
+end