Restructure omni services and add Chatwoot research snapshot

research/chatwoot/spec/models/mention_spec.rb

@@ -0,0 +1,67 @@
+# frozen_string_literal: true
+
+require 'rails_helper'
+
+RSpec.describe Mention do
+  describe 'associations' do
+    it { is_expected.to belong_to(:account) }
+    it { is_expected.to belong_to(:user) }
+    it { is_expected.to belong_to(:conversation) }
+  end
+
+  describe 'Custom Sort' do
+    let!(:account) { create(:account) }
+    let!(:user_1) { create(:user, email: 'agent2@example.com', account: account) }
+    let!(:user_2) { create(:user, email: 'agent11@example.com', account: account) }
+    let!(:conversation_1) { create(:conversation, created_at: DateTime.now - 8.days) }
+    let!(:conversation_2) { create(:conversation, created_at: DateTime.now - 6.days) }
+    let!(:conversation_3) { create(:conversation, created_at: DateTime.now - 9.days) }
+    let!(:conversation_4) { create(:conversation, created_at: DateTime.now - 10.days) }
+
+    let!(:mention_1) { create(:mention, account: account, conversation: conversation_1, user: user_1) }
+    let!(:mention_2) { create(:mention, account: account, conversation: conversation_2, user: user_1) }
+    let!(:mention_3) { create(:mention, account: account, conversation: conversation_3, user: user_1) }
+
+    it 'Sort mentioned conversations based on created_at' do
+      records = described_class.sort_on_created_at
+
+      expect(records.first.id).to eq(mention_1.id)
+      expect(records.first.conversation_id).to eq(conversation_1.id)
+      expect(records.last.conversation_id).to eq(conversation_3.id)
+    end
+
+    it 'Sort mentioned conversations based on last_user_message_at' do
+      create(:message, conversation_id: conversation_3.id, message_type: :incoming, created_at: DateTime.now - 2.days)
+      create(:message, conversation_id: conversation_2.id, message_type: :incoming, created_at: DateTime.now - 6.days)
+      create(:message, conversation_id: conversation_2.id, message_type: :incoming, created_at: DateTime.now - 6.days)
+      create(:message, conversation_id: conversation_3.id, message_type: :incoming, created_at: DateTime.now - 6.days)
+      create(:message, conversation_id: conversation_3.id, message_type: :incoming, created_at: DateTime.now - 6.days)
+      create(:message, conversation_id: conversation_1.id, message_type: :outgoing, created_at: DateTime.now - 7.days)
+      create(:message, conversation_id: conversation_1.id, message_type: :incoming, created_at: DateTime.now - 8.days)
+      create(:message, conversation_id: conversation_1.id, message_type: :incoming, created_at: DateTime.now - 8.days)
+      create(:message, conversation_id: conversation_3.id, message_type: :outgoing, created_at: DateTime.now - 9.days)
+
+      records = described_class.last_user_message_at
+
+      expect(records.first.id).to eq(mention_2.id)
+      expect(records.first.conversation_id).to eq(conversation_2.id)
+      expect(records.last.conversation_id).to eq(conversation_1.id)
+      expect(records.pluck(:id)).not_to include(conversation_4.id)
+    end
+
+    it 'Sort conversations based on mentioned_at' do
+      records = described_class.latest
+
+      expect(records.first.id).to eq(mention_3.id)
+      expect(records.first.conversation_id).to eq(conversation_3.id)
+      expect(records.last.conversation_id).to eq(conversation_1.id)
+
+      travel_to DateTime.now + 1.day
+      mention = create(:mention, account: account, conversation: conversation_2, user: user_2)
+      records = described_class.latest
+
+      expect(records.first.conversation_id).to eq(conversation_2.id)
+      expect(mention.created_at).to eq(DateTime.now)
+    end
+  end
+end