Restructure omni services and add Chatwoot research snapshot

research/chatwoot/spec/models/account_user_spec.rb

@@ -0,0 +1,45 @@
+# frozen_string_literal: true
+
+require 'rails_helper'
+
+RSpec.describe AccountUser do
+  include ActiveJob::TestHelper
+
+  let!(:account_user) { create(:account_user) }
+  let!(:inbox) { create(:inbox, account: account_user.account) }
+
+  describe 'notification_settings' do
+    it 'gets created with the right default settings' do
+      expect(account_user.user.notification_settings).not_to be_nil
+
+      expect(account_user.user.notification_settings.first.email_conversation_creation?).to be(false)
+      expect(account_user.user.notification_settings.first.email_conversation_assignment?).to be(true)
+    end
+  end
+
+  describe 'permissions' do
+    it 'returns the right permissions' do
+      expect(account_user.permissions).to eq(['agent'])
+    end
+
+    it 'returns the right permissions for administrator' do
+      account_user.administrator!
+      expect(account_user.permissions).to eq(['administrator'])
+    end
+  end
+
+  describe 'destroy call agent::destroy service' do
+    it 'gets created with the right default settings' do
+      create(:conversation, account: account_user.account, assignee: account_user.user, inbox: inbox)
+      user = account_user.user
+
+      expect(user.assigned_conversations.count).to eq(1)
+
+      perform_enqueued_jobs do
+        account_user.destroy!
+      end
+
+      expect(user.assigned_conversations.count).to eq(0)
+    end
+  end
+end