Restructure omni services and add Chatwoot research snapshot

research/chatwoot/spec/jobs/bulk_actions_job_spec.rb

@@ -0,0 +1,85 @@
+require 'rails_helper'
+
+RSpec.describe BulkActionsJob do
+  params = {
+    type: 'Conversation',
+    fields: { status: 'snoozed' },
+    ids: Conversation.first(3).pluck(:display_id)
+  }
+
+  subject(:job) { described_class.perform_later(account: account, params: params, user: agent) }
+
+  let(:account) { create(:account) }
+  let!(:agent) { create(:user, account: account, role: :agent) }
+  let!(:conversation_1) { create(:conversation, account_id: account.id, status: :open) }
+  let!(:conversation_2) { create(:conversation, account_id: account.id, status: :open) }
+  let!(:conversation_3) { create(:conversation, account_id: account.id, status: :open) }
+
+  before do
+    Conversation.all.find_each do |conversation|
+      create(:inbox_member, inbox: conversation.inbox, user: agent)
+    end
+  end
+
+  it 'enqueues the job' do
+    expect { job }.to have_enqueued_job(described_class)
+      .with(account: account, params: params, user: agent)
+      .on_queue('medium')
+  end
+
+  context 'when job is triggered' do
+    let(:bulk_action_job) { double }
+
+    before do
+      allow(bulk_action_job).to receive(:perform)
+    end
+
+    it 'bulk updates the status' do
+      params = {
+        type: 'Conversation',
+        fields: { status: 'snoozed', assignee_id: agent.id },
+        ids: Conversation.first(3).pluck(:display_id)
+      }
+
+      expect(Conversation.first.status).to eq('open')
+
+      described_class.perform_now(account: account, params: params, user: agent)
+
+      expect(conversation_1.reload.status).to eq('snoozed')
+      expect(conversation_2.reload.status).to eq('snoozed')
+      expect(conversation_3.reload.status).to eq('snoozed')
+    end
+
+    it 'bulk updates the assignee_id' do
+      params = {
+        type: 'Conversation',
+        fields: { status: 'snoozed', assignee_id: agent.id },
+        ids: Conversation.first(3).pluck(:display_id)
+      }
+
+      expect(Conversation.first.assignee_id).to be_nil
+
+      described_class.perform_now(account: account, params: params, user: agent)
+
+      expect(Conversation.first.assignee_id).to eq(agent.id)
+      expect(Conversation.second.assignee_id).to eq(agent.id)
+      expect(Conversation.third.assignee_id).to eq(agent.id)
+    end
+
+    it 'bulk updates the snoozed_until' do
+      params = {
+        type: 'Conversation',
+        fields: { status: 'snoozed', snoozed_until: Time.zone.now },
+        ids: Conversation.first(3).pluck(:display_id)
+      }
+
+      expect(Conversation.first.snoozed_until).to be_nil
+
+      described_class.perform_now(account: account, params: params, user: agent)
+
+      expect(Conversation.first.snoozed_until).to be_present
+      expect(Conversation.second.snoozed_until).to be_present
+      expect(Conversation.third.snoozed_until).to be_present
+    end
+  end
+end