Restructure omni services and add Chatwoot research snapshot

research/chatwoot/spec/finders/message_finder_spec.rb

@@ -0,0 +1,77 @@
+require 'rails_helper'
+
+describe MessageFinder do
+  subject(:message_finder) { described_class.new(conversation, params) }
+
+  let!(:account) { create(:account) }
+  let!(:user) { create(:user, account: account) }
+  let!(:inbox) { create(:inbox, account: account) }
+  let!(:contact) { create(:contact, email: nil) }
+  let!(:conversation) do
+    create(:conversation, account: account, inbox: inbox, assignee: user, contact: contact)
+  end
+
+  before do
+    create(:message, account: account, inbox: inbox, conversation: conversation)
+    create(:message, message_type: 'activity', account: account, inbox: inbox, conversation: conversation)
+    create(:message, message_type: 'activity', account: account, inbox: inbox, conversation: conversation)
+    # this outgoing message creates 2 additional messages because of the email hook execution service
+    create(:message, message_type: 'outgoing', account: account, inbox: inbox, conversation: conversation)
+  end
+
+  describe '#perform' do
+    context 'with filter_internal_messages false' do
+      let(:params) { { filter_internal_messages: false } }
+
+      it 'filter conversations by status' do
+        result = message_finder.perform
+        expect(result.count).to be 6
+      end
+    end
+
+    context 'with filter_internal_messages true' do
+      let(:params) { { filter_internal_messages: true } }
+
+      it 'filter conversations by status' do
+        result = message_finder.perform
+        expect(result.count).to be 4
+      end
+    end
+
+    context 'with before attribute' do
+      let!(:outgoing) { create(:message, message_type: 'outgoing', account: account, inbox: inbox, conversation: conversation) }
+      let(:params) { { before: outgoing.id } }
+
+      it 'filter conversations by status' do
+        result = message_finder.perform
+        expect(result.count).to be 6
+      end
+    end
+
+    context 'with after attribute' do
+      let(:params) { { after: conversation.messages.first.id } }
+
+      it 'filter conversations by status' do
+        result = message_finder.perform
+        expect(result.count).to be 5
+        expect(result.first.id).to be conversation.messages.second.id
+        expect(result.last.message_type).to eq 'outgoing'
+      end
+    end
+
+    context 'with after and before attribute' do
+      let(:params) do
+        {
+          after: conversation.messages.first.id,
+          before: conversation.messages.last.id
+        }
+      end
+
+      it 'filter conversations by status' do
+        result = message_finder.perform
+        expect(result.count).to be 5
+        expect(result.last.id).to be conversation.messages[-2].id
+      end
+    end
+  end
+end