Restructure omni services and add Chatwoot research snapshot

research/chatwoot/spec/factories/twitter/tweet_create_event.rb

@@ -0,0 +1,48 @@
+# frozen_string_literal: true
+
+FactoryBot.define do
+  factory :tweet_create_event, class: Hash do
+    for_user_id { '1' }
+    user_has_blocked { false }
+    tweet_create_events do
+      [
+        {
+          'created_at' => 'Wed Feb 05 08:39:31 +0000 2020',
+          'id' => 1,
+          'id_str' => '1',
+          'text' => '@chatwootapp Testing a sample tweet with Twitter client',
+          'source' => '<a href="http://twitter.com/download/iphone" rel="nofollow">Twitter for iPhone</a>',
+          'truncated' => false,
+          'in_reply_to_status_id' => nil,
+          'in_reply_to_status_id_str' => nil,
+          'in_reply_to_user_id' => 1,
+          'in_reply_to_user_id_str' => '1',
+          'in_reply_to_screen_name' => 'chatwootapp',
+          'user' => {
+            'id' => 2,
+            'name' => 'SurveyJoy',
+            'screen_name' => 'surveyjoyHQ',
+            'location' => 'Bangalore',
+            'url' => 'https://surveyjoy.co?utm_source=twitter',
+            'description' => 'Delightful in-product customer satisfaction surveys',
+            'followers_count' => 21,
+            'friends_count' => 13,
+            'profile_image_url' => 'http://pbs.twimg.com/profile_images/1114792399597985792/iHc5Gmez_normal.png',
+            'profile_image_url_https' => 'https://pbs.twimg.com/profile_images/1114792399597985792/iHc5Gmez_normal.png',
+            'profile_banner_url' => 'https://pbs.twimg.com/profile_banners/1109349707783041024/1554622013'
+          },
+          'geo' => nil,
+          'coordinates' => nil,
+          'place' => nil,
+          'contributors' => nil,
+          'is_quote_status' => false,
+          'quote_count' => 0,
+          'reply_count' => 0,
+          'retweet_count' => 0,
+          'favorite_count' => 0
+        }
+      ]
+    end
+    initialize_with { attributes }
+  end
+end

research/chatwoot/spec/factories/twitter/twitter_dm_image_event.rb

@@ -0,0 +1,75 @@
+# frozen_string_literal: true
+
+FactoryBot.define do
+  factory :twitter_dm_image_event, class: Hash do
+    for_user_id { '1' }
+    direct_message_events do
+      [{
+        'type' => 'message_create',
+        'id' => '123',
+        'message_create' => {
+          'target' => { 'recipient_id' => '1' },
+          'sender_id' => '2',
+          'source_app_id' => '268278',
+          'message_data' => {
+            'text' => 'Blue Bird',
+            'attachment' => {
+              'media' => {
+                'display_url' => 'pic.twitter.com/5J1WJSRCy9',
+                'expanded_url' => 'https://twitter.com/nolan_test/status/930077847535812610/photo/1',
+                'id' => 9.300778475358126e17,
+                'id_str' => '930077847535812610',
+                'indices' => [
+                  13,
+                  36
+                ],
+                'media_url' => 'http://pbs.twimg.com/media/DOhM30VVwAEpIHq.jpg',
+                'media_url_https' => 'https://pbs.twimg.com/media/DOhM30VVwAEpIHq.jpg',
+                'sizes' => {
+                  'thumb' => {
+                    'h' => 150,
+                    'resize' => 'crop',
+                    'w' => 150
+                  },
+                  'large' => {
+                    'h' => 1366,
+                    'resize' => 'fit',
+                    'w' => 2048
+                  },
+                  'medium' => {
+                    'h' => 800,
+                    'resize' => 'fit',
+                    'w' => 1200
+                  },
+                  'small' => {
+                    'h' => 454,
+                    'resize' => 'fit',
+                    'w' => 680
+                  }
+                },
+                'type' => 'photo',
+                'url' => 'https://t.co/5J1WJSRCy9'
+              }
+            }.with_indifferent_access
+          }
+        }
+      }.with_indifferent_access]
+    end
+    users do
+      {
+        '1' => {
+          id: '1',
+          name: 'person 1',
+          profile_image_url: 'https://chatwoot-assets.local/sample.png'
+        },
+        '2' => {
+          id: '1',
+          name: 'person 1',
+          profile_image_url: 'https://chatwoot-assets.local/sample.png'
+        }
+      }
+    end
+
+    initialize_with { attributes }
+  end
+end

research/chatwoot/spec/factories/twitter/twitter_message_create_event.rb

@@ -0,0 +1,37 @@
+# frozen_string_literal: true
+
+FactoryBot.define do
+  factory :twitter_message_create_event, class: Hash do
+    for_user_id { '1' }
+    direct_message_events do
+      [{
+        'type' => 'message_create',
+        'id' => '123',
+        'message_create' => {
+          :target => { 'recipient_id' => '1' },
+          'sender_id' => '2',
+          'source_app_id' => '268278',
+          'message_data' => {
+            'text' => 'Blue Bird'
+          }
+        }
+      }]
+    end
+    users do
+      {
+        '1' => {
+          id: '1',
+          name: 'person 1',
+          profile_image_url: 'https://chatwoot-assets.local/sample.png'
+        },
+        '2' => {
+          id: '1',
+          name: 'person 1',
+          profile_image_url: 'https://chatwoot-assets.local/sample.png'
+        }
+      }
+    end
+
+    initialize_with { attributes }
+  end
+end