Restructure omni services and add Chatwoot research snapshot

research/chatwoot/spec/enterprise/presenters/conversations/event_data_presenter_spec.rb

@@ -0,0 +1,29 @@
+# frozen_string_literal: true
+
+require 'rails_helper'
+
+RSpec.describe Conversations::EventDataPresenter do
+  let!(:presenter) { described_class.new(conversation) }
+  let!(:conversation) { create(:conversation) }
+  let!(:applied_sla) { create(:applied_sla, conversation: conversation) }
+  let!(:sla_event) { create(:sla_event, conversation: conversation, applied_sla: applied_sla) }
+
+  describe '#push_data' do
+    it 'returns push event payload with applied sla & sla events if the feature is enabled' do
+      conversation.account.enable_features!('sla')
+
+      expect(presenter.push_data).to include(
+        {
+          applied_sla: applied_sla.push_event_data,
+          sla_events: [sla_event.push_event_data]
+        }
+      )
+    end
+
+    it 'returns push event payload without applied sla & sla events if the feature is disabled' do
+      conversation.account.disable_features!('sla')
+
+      expect(presenter.push_data).not_to include(:applied_sla, :sla_events)
+    end
+  end
+end