Restructure omni services and add Chatwoot research snapshot

research/chatwoot/spec/enterprise/models/inbox_member_spec.rb

@@ -0,0 +1,31 @@
+# frozen_string_literal: true
+
+require 'rails_helper'
+
+RSpec.describe InboxMember, type: :model do
+  let(:user) { create(:user) }
+  let(:inbox) { create(:inbox) }
+  let!(:inbox_member) { create(:inbox_member, inbox: inbox, user: user) }
+
+  describe 'audit log' do
+    context 'when inbox member is created' do
+      it 'has associated audit log created' do
+        expect(Audited::Audit.where(auditable: inbox_member, action: 'create').count).to eq(1)
+      end
+
+      it 'has user_id in audited_changes matching user.id' do
+        audit_log = Audited::Audit.find_by(auditable: inbox_member, action: 'create')
+        expect(audit_log.audited_changes['user_id']).to eq(user.id)
+      end
+    end
+
+    context 'when inbox member is destroyed' do
+      it 'has associated audit log created' do
+        inbox_member.destroy
+        audit_log = Audited::Audit.find_by(auditable: inbox_member, action: 'destroy')
+        expect(audit_log).to be_present
+        expect(audit_log.audited_changes['inbox_id']).to eq(inbox.id)
+      end
+    end
+  end
+end