Restructure omni services and add Chatwoot research snapshot

research/chatwoot/spec/enterprise/models/automation_rule_spec.rb

@@ -0,0 +1,36 @@
+# frozen_string_literal: true
+
+require 'rails_helper'
+
+RSpec.describe AutomationRule do
+  let!(:automation_rule) { create(:automation_rule, name: 'automation rule 1') }
+
+  describe 'audit log' do
+    context 'when automation rule is created' do
+      it 'has associated audit log created' do
+        expect(Audited::Audit.where(auditable_type: 'AutomationRule', action: 'create').count).to eq 1
+      end
+    end
+
+    context 'when automation rule is updated' do
+      it 'has associated audit log created' do
+        automation_rule.update(name: 'automation rule 2')
+        expect(Audited::Audit.where(auditable_type: 'AutomationRule', action: 'update').count).to eq 1
+      end
+    end
+
+    context 'when automation rule is deleted' do
+      it 'has associated audit log created' do
+        automation_rule.destroy!
+        expect(Audited::Audit.where(auditable_type: 'AutomationRule', action: 'destroy').count).to eq 1
+      end
+    end
+
+    context 'when automation rule is in enterprise namespace' do
+      it 'has associated sla methods available' do
+        expect(automation_rule.conditions_attributes).to include('sla_policy_id')
+        expect(automation_rule.actions_attributes).to include('add_sla')
+      end
+    end
+  end
+end