Restructure omni services and add Chatwoot research snapshot

research/chatwoot/spec/controllers/health_controller_spec.rb

@@ -0,0 +1,11 @@
+require 'rails_helper'
+
+RSpec.describe 'Health Check', type: :request do
+  describe 'GET /health' do
+    it 'returns success status' do
+      get '/health'
+      expect(response).to have_http_status(:success)
+      expect(response.parsed_body['status']).to eq('woot')
+    end
+  end
+end