Restructure omni services and add Chatwoot research snapshot

research/chatwoot/postcss.config.js

@@ -0,0 +1,14 @@
+/* eslint-disable */
+module.exports = {
+  plugins: [
+    require('postcss-preset-env')({
+      autoprefixer: {
+        flexbox: 'no-2009',
+      },
+      stage: 3,
+    }),
+    require('postcss-import'),
+    require('tailwindcss'),
+    require('autoprefixer'),
+  ],
+};