Restructure omni services and add Chatwoot research snapshot

research/chatwoot/lib/webhooks/twitter.rb

@@ -0,0 +1,30 @@
+# frozen_string_literal: true
+
+class Webhooks::Twitter
+  SUPPORTED_EVENTS = [:direct_message_events, :tweet_create_events].freeze
+  EDITABLE_ATTRS = [:tweets_enabled].freeze
+
+  attr_accessor :params, :account
+
+  def initialize(params)
+    @params = params
+  end
+
+  def consume
+    send(event_name) if event_name
+  end
+
+  private
+
+  def event_name
+    @event_name ||= SUPPORTED_EVENTS.find { |key| @params.key?(key.to_s) }
+  end
+
+  def direct_message_events
+    ::Twitter::DirectMessageParserService.new(payload: @params).perform
+  end
+
+  def tweet_create_events
+    ::Twitter::TweetParserService.new(payload: @params).perform
+  end
+end