Restructure omni services and add Chatwoot research snapshot

research/chatwoot/lib/tasks/generate_test_data.rake

@@ -0,0 +1,30 @@
+require_relative '../test_data'
+
+namespace :data do
+  desc 'Generate large, distributed test data'
+  task generate_distributed_data: :environment do
+    if Rails.env.production?
+      puts 'Generating large amounts of data in production can have serious performance implications.'
+      puts 'Exiting to avoid impacting a live environment.'
+      exit
+    end
+
+    # Configure logger
+    Rails.logger = ActiveSupport::Logger.new($stdout)
+    Rails.logger.formatter = proc do |severity, datetime, _progname, msg|
+      "#{datetime.strftime('%Y-%m-%d %H:%M:%S.%L')} #{severity}: #{msg}\n"
+    end
+
+    begin
+      TestData::DatabaseOptimizer.setup
+      TestData.generate
+    ensure
+      TestData::DatabaseOptimizer.restore
+    end
+  end
+
+  desc 'Clean up existing test data'
+  task cleanup_test_data: :environment do
+    TestData.cleanup
+  end
+end